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- Tasks: Provide on-site IT support and advanced diagnostics for various locations.
- Company: Leading IT services provider with a focus on customer satisfaction.
- Benefits: Professional development opportunities and a dynamic work environment.
- Why this job: Join a proactive team and make a real difference in IT support.
- Qualifications: CompTIA A+ and Server+ certifications required, along with strong customer skills.
- Other info: Exciting role with opportunities for growth across the UK.
The predicted salary is between 30000 - 42000 £ per year.
A leading IT services provider is seeking a proactive Desktop Support Engineer to provide on-site IT support across various locations in the UK. This role involves advanced diagnostics, repairs of IT equipment, and maintaining service excellence under SLAs.
Ideal candidates will hold the relevant CompTIA A+ and Server+ certifications and demonstrate excellent customer-facing skills. Join a dynamic team that values professional development and customer satisfaction.
On-Site IT Engineer & Desktop Support Specialist employer: Experis
Contact Detail:
Experis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On-Site IT Engineer & Desktop Support Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field and let them know you're on the lookout for opportunities. You never know who might have a lead or can refer you to a position that fits your skills.
✨Tip Number 2
Prepare for those interviews! Brush up on your technical knowledge, especially around diagnostics and repairs. Practise common interview questions and scenarios you might face as a Desktop Support Engineer to show off your expertise.
✨Tip Number 3
Showcase your customer-facing skills! During interviews, share examples of how you've handled difficult situations with clients. This will demonstrate your ability to maintain service excellence under pressure, which is key for this role.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our dynamic team!
We think you need these skills to ace On-Site IT Engineer & Desktop Support Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant skills and experiences that match the job description. We want to see how your CompTIA A+ and Server+ certifications shine through in your previous roles!
Show Off Your Customer Skills: Since this role is all about customer satisfaction, don’t forget to include examples of how you've provided excellent support in the past. We love seeing candidates who can communicate effectively and resolve issues with a smile!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about why you’re the perfect fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Experis
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around the CompTIA A+ and Server+ certifications. Be ready to discuss troubleshooting techniques and provide examples of how you've resolved IT issues in the past.
✨Show Off Your Customer Skills
Since this role involves a lot of customer interaction, prepare to demonstrate your excellent customer-facing skills. Think of scenarios where you’ve gone above and beyond for a client and be ready to share those stories.
✨Understand SLAs and Service Excellence
Familiarise yourself with Service Level Agreements (SLAs) and what maintaining service excellence means in a support role. Be prepared to discuss how you would ensure compliance with SLAs while providing top-notch support.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company’s approach to IT support and professional development opportunities. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
