VWFS is seeking a Service Desk Analyst for a 12-month contract in Milton Keynes. The role is fully onsite with shifts 8-4 or 10-6, involving logging incidents, providing first line fixes, and escalating where required.
Responsibilities include maintaining SLAs, prioritising tickets, and updating stakeholders. Desirable ITIL basics and service desk/customer care certs are preferred; strong communication and team collaboration are key.
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Onsite Service Desk Analyst – First-Time Fix Specialist in Milton Keynes employer: Experis
As a Technical Stores Person at our Boscombe Down location, you will be part of a dedicated team supporting military operations with a focus on efficiency and high standards of service. Our company fosters a collaborative work culture that values employee growth, offering training opportunities and the chance to develop your skills in a dynamic environment. With a commitment to excellence and compliance, we provide a unique opportunity to contribute meaningfully to the defence sector while enjoying the benefits of working in a supportive and professional setting.
