At a Glance
- Tasks: Lead and improve Service Asset & Configuration Management processes in a secure environment.
- Company: Join a high-profile programme with a focus on critical secure operations.
- Benefits: Competitive daily rate, potential for extension, and a chance to work on impactful projects.
- Other info: Work in a dynamic, secure environment with opportunities for professional growth.
- Why this job: Make a real difference in governance and operational service delivery.
- Qualifications: Experience in SACM, strong understanding of CMDB/CMS, and ITIL processes.
The predicted salary is between 45000 - 55000 £ per year.
Location: Corsham (Onsite)
Duration: 6 Months with possible extension
Rate: Up to £500 per day via an approved umbrella company
Must be willing and eligible to go through DV clearance process.
We are looking for an experienced Service Asset & Configuration Manager (SACM) to join a high-profile programme supporting a critical secure environment. This is an excellent opportunity to play a key role in the development, governance, and continual improvement of Service Asset & Configuration Management processes across a complex multi-domain infrastructure.
Working within a highly secure environment, you will take ownership of SACM activities, ensuring the accuracy, integrity, and effectiveness of the Configuration Management System (CMS) and associated processes. You will work closely with operational teams, service management functions, and stakeholders to drive best practice, governance, and continuous improvement across the estate.
Key Experience:
- Lead the creation, implementation, and continuous improvement of SACM processes, procedures, governance, and tooling.
- Own and manage the Configuration Management System (CMS), acting as the primary point of contact for incidents, updates, and enquiries.
- Leverage CMDB data to support Service Management processes including Change, Release, and Incident Management.
- Perform configuration baseline comparisons and validation activities to support infrastructure and service changes.
- Provide assurance of SACM data quality, driving remediation activities with internal and external stakeholders.
- Produce KPI metrics, management information, and regular reporting packs for stakeholders.
- Chair and coordinate Configuration Management Boards, including agendas, actions, governance, and follow-up activities.
- Support the modelling and integration of enterprise SACM processes within the live service environment using Remedy and associated toolsets.
What You'll Bring:
- Proven experience in Service Asset & Configuration Management within complex enterprise environments.
- Strong understanding of CMDB/CMS administration, governance, and data quality management.
- Experience supporting ITIL-aligned Service Management processes.
- Knowledge of Configuration Management principles, standards, and best practices.
- Experience using Service Management tooling such as Remedy or similar platforms.
- Strong stakeholder engagement and communication skills.
- Ability to analyse data, identify trends, and produce meaningful management reports and KPIs.
- Experience chairing governance meetings and driving actions to completion.
- Strong attention to detail and a proactive approach to process improvement.
Why Apply?
This is an opportunity to join a critical programme where you'll have significant influence over Service Asset & Configuration Management practices, governance, and operational service delivery within a highly secure environment.
Service Asset & Configuration Manager in London employer: Experis
As a Technical Stores Person at our Boscombe Down location, you will be part of a dedicated team supporting military operations with a focus on efficiency and high standards of service. Our company fosters a collaborative work culture that values employee growth, offering training opportunities and the chance to develop your skills in a dynamic environment. With a commitment to excellence and compliance, we provide a unique opportunity to contribute meaningfully to the defence sector while enjoying the benefits of working in a supportive and professional setting.
StudySmarter Expert Advice🤫
We think this is how you could land Service Asset & Configuration Manager in London
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We think you need these skills to ace Service Asset & Configuration Manager in London
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at Experis, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at Experis can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at Experis will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at Experis
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at Experis. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
✨Emphasise Your Adaptability
Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at Experis.
