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For Companies At a Glance
- Tasks: Support operations in fashion retail, ensuring smooth product setup and PO management.
- Company: Join a leading multinational high-street retailer with a vibrant culture.
- Benefits: Earn £23-£24 per hour, enjoy hybrid working, and gain valuable experience.
- Other info: 4-month contract with opportunities for growth and learning.
- Why this job: Be part of a dynamic team driving change in the fashion industry.
- Qualifications: Strong problem-solving skills and a passion for retail operations.
The location of the role is Paddington, London (hybrid working).
The duration of the contract is 4 months.
The pay rate on offer is £23 - £24 per hour (via PAYE).
The client is a multinational high-street retailer.
Role Summary
An outcome driven Operations Associate, delivering end to end process stability across product set up and PO management, inbound compliance, and query/SRNI (Stock Received Not Invoiced) resolution. Provide structure, controls, and cross functional alignment.
Key accountabilities of the role
- Ensure brands are onboarded correctly to our ways of working and processes.
- Work with Finance, Buying & Merchandising and Brands to ensure all billing follows expected route for first AW26 deliveries.
- Drive structured problem-solving and ensure actions are delivered.
- Identify whether discrepancies are system driven, training driven, or discipline driven. Recommend and implement improved validation controls to prevent SRNI issues.
- Diagnose root causes of recurring data issues (barcodes, manufacturer codes, pricing). Define 'what good looks like' for product set up post integration.
- Map e2e process and establish a cross functional view of buyability blockers and systemic failure points.
- Diagnose why query lines remain high and where bottlenecks sit. Work with Buying & Merchandising and Ops to clear backlog.
- Recommend process or automation changes to prevent re-accumulation.
- Ensure Buying & Merchandising team is fully equipped to manage SRNI during and after transition. Define transition process. Identify and close gaps in data, process or capability.
- Ad hoc business analyst support for integration project activities.
Key skills and experience
- Comfortable operating across functions and driving change.
- Understanding of retail product lifecycle (e.g. product setup, PO creation, inbound logistics etc.).
- Strong problem-solving skills, attention to detail and ability to map end-to-end processes.
- Self-starter. Ability to multitask, prioritise, and manage time effectively.
- Strong collaboration, communication and stakeholder management skills.
- Proficient in Microsoft Office tools, particularly comfortable using Microsoft Excel.
- Experience using Netsuite or RITHUM CommerceHub is a plus (not essential).
Operations Associate - Fashion Retail in London employer: Experis
Contact Detail:
Experis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Associate - Fashion Retail in London
✨Tip Number 1
Network like a pro! Reach out to people in the fashion retail industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their processes and challenges, especially around product setup and PO management. This will help you stand out as someone who’s genuinely interested and knowledgeable.
✨Tip Number 3
Practice your problem-solving skills! Think of examples from your past experiences where you’ve tackled issues similar to those mentioned in the job description. Being able to articulate these will show you’re ready to hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Operations Associate - Fashion Retail in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Associate role. Highlight your experience in retail operations, especially around product setup and PO management. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about fashion retail and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled challenges in previous roles. We’re looking for self-starters who can drive change and improve processes, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Experis
✨Know Your Stuff
Make sure you understand the retail product lifecycle inside out. Brush up on key processes like product setup and PO management. Being able to discuss these topics confidently will show that you're ready to hit the ground running.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Think about times when you identified discrepancies or improved processes. This will demonstrate your strong problem-solving skills, which are crucial for this position.
✨Get Familiar with the Tools
If you have experience with Microsoft Excel or any relevant software like Netsuite or RITHUM CommerceHub, be ready to talk about it. Even if you haven't used them before, showing a willingness to learn can go a long way.
✨Communicate Effectively
Practice articulating your thoughts clearly and concisely. Since the role involves cross-functional collaboration, being able to communicate well with different teams is essential. Consider doing mock interviews to refine your delivery.