MS Dynamics Solution Architect (D365 Customer Engagement) Location: London (hybrid) Duration: 6 months + Umbrella only Our Client is hiring an MS Dynamics Solution Architect to lead end-to-end solution architecture for Dynamics 365 Customer Engagement within the energy and utilities space. If you enjoy turning complex customer journeys into scalable Microsoft designs-and thrive in client advisory conversations-this is a role where your impact is visible from discovery through go-live and beyond. What you'll be doing: * Lead senior client-facing advisory conversations across discovery, solution shaping and opportunity development * Translate UK electricity Customer Connections lifecycle and BP500 processes into Dynamics 365 CRM solution designs * Own solution architecture end-to-end: process, data, security, integrations, user experience and non-functional design * Define solution boundaries across configuration, customisation, Power Platform and external integrations * Shape utilities-enabled CRM for customer connections, network operations, asset/work/field operations and regulatory reporting * Support delivery assurance from build to cutover, go-live, hypercare and transition to support * Challenge unclear requirements, maintain requirements traceability, and drive quality across design and testing deliverables What you'll bring: * Demonstrable knowledge of the UK electricity Customer Connections lifecycle and BP500 processes * Ability to translate connection journeys, business rules, milestones, approvals, customer interactions and cross-functional hand-offs into scalable Dynamics 365 designs * Experience leading end-to-end Dynamics 365 Customer Engagement solution architecture, including integration and security considerations * Strong utilities/domain understanding across customer service and regulatory reporting expectations (including Ofgem-driven obligations) * The confidence to act as a trusted advisor-guiding clients towards value-led, maintainable Microsoft solutions Apply today and let's discuss how you can bring Dynamics 365 to life for energy and utilities customers. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website
MS Dynamics Solution Architect in London employer: Experis
As a Technical Stores Person at our Boscombe Down location, you will be part of a dedicated team supporting military operations with a focus on efficiency and high standards of service. Our company fosters a collaborative work culture that values employee growth, offering training opportunities and the chance to develop your skills in a dynamic environment. With a commitment to excellence and compliance, we provide a unique opportunity to contribute meaningfully to the defence sector while enjoying the benefits of working in a supportive and professional setting.
