Service Desk Analyst - Bristol in Gloucester

Service Desk Analyst - Bristol in Gloucester

Gloucester Full-Time No working from home possible
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Service Desk Analyst - Bristol

This is an exciting opportunity to work for a high-profile North Bristol based company who are looking to expand their Service Desk team which provides first class support to employees based across two offices.

This is a busy and varied role providing technical support on a variety of systems, answering support queries either onsite or via phone or email.

In order to be considered for this Service Desk Analyst role we are looking for most of the following experience:

  • Previous experience of working on an IT Service Desk / Helpdesk in a 1st Line or 2nd Line role
  • Experience of logging calls through a call logging system
  • Active Directory, MS 365 Administration, Windows OS support
  • Hardware knowledge, laptops, desktops, monitors etc.
  • Basic Networking - DNS/DHCP, VPN issues, IP configuration
  • Excellent customer service skills

The Service Desk Analyst will be working on-site five days a week based in North Bristol with excellent transport links.

This role is covering a shift pattern between the hours of 7.30am and 5pm.

If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

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Service Desk Analyst - Bristol in Gloucester employer: Experis

As a Technical Stores Person at our Boscombe Down location, you will be part of a dedicated team supporting military operations with a focus on efficiency and high standards of service. Our company fosters a collaborative work culture that values employee growth, offering training opportunities and the chance to develop your skills in a dynamic environment. With a commitment to excellence and compliance, we provide a unique opportunity to contribute meaningfully to the defence sector while enjoying the benefits of working in a supportive and professional setting.

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Contact Details:

Experis Recruitment Team