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- Tasks: Provide on-site IT support and advanced diagnostics for diverse customer environments.
- Company: Leading support services company focused on innovation and customer satisfaction.
- Benefits: Competitive salary, professional development, and a dynamic team environment.
- Why this job: Join a vibrant team and make a real difference in customer IT experiences.
- Qualifications: Professional attitude, excellent customer skills, and relevant technical certifications like CompTIA A+.
- Other info: Participate in 24/7 service coverage with great career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
A leading support services company is seeking a Desktop Support Engineer in Gloucester. In this role, you'll provide on-site IT hardware and software support across diverse customer environments.
Responsibilities include:
- Advanced diagnostics and repairs
- Managing customer communications
- Participating in 24/7 service coverage
Ideal candidates are professional, have excellent customer-facing skills, and possess relevant technical certifications like CompTIA A+.
Join a dynamic team that values innovation and customer satisfaction.
On-Site IT Engineer & Desktop Support Specialist in Gloucester employer: Experis
Contact Detail:
Experis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On-Site IT Engineer & Desktop Support Specialist in Gloucester
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field and let them know you're on the hunt for an On-Site IT Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your technical skills and be ready to showcase your problem-solving abilities. Think of real-life scenarios where you've successfully diagnosed and repaired issues, as this will impress potential employers.
✨Tip Number 3
Show off your customer service skills! Since this role involves managing customer communications, practice how you would handle different customer scenarios. Being able to demonstrate your professionalism and communication prowess can set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for the Desktop Support Engineer position. Plus, it shows you're serious about joining our dynamic team that values innovation and customer satisfaction.
We think you need these skills to ace On-Site IT Engineer & Desktop Support Specialist in Gloucester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the job description. We want to see how your background aligns with the role of an On-Site IT Engineer & Desktop Support Specialist.
Show Off Your Certifications: If you've got technical certifications like CompTIA A+, flaunt them! We love seeing candidates who are committed to their professional development and can bring that expertise to our team.
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to express why you’re excited about the role and how you can contribute to our dynamic team. We appreciate a personal touch!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Experis
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around hardware and software support. Be ready to discuss your experience with advanced diagnostics and repairs, as well as any relevant certifications like CompTIA A+. This will show that you're not just familiar with the basics but can handle complex issues.
✨Show Off Your Customer Skills
Since this role involves a lot of customer interaction, prepare examples of how you've successfully managed customer communications in the past. Think about times when you turned a frustrated customer into a satisfied one. This will highlight your excellent customer-facing skills.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during the interview. Practice how you would approach common IT issues or customer complaints. This will demonstrate your problem-solving abilities and your readiness to participate in 24/7 service coverage.
✨Research the Company Culture
Take some time to understand the company’s values and culture. Since they value innovation and customer satisfaction, think about how your personal values align with theirs. This will help you articulate why you’d be a great fit for their dynamic team.
