Senior UX Designer- Senior Service Designer in Glasgow
Senior UX Designer- Senior Service Designer

Senior UX Designer- Senior Service Designer in Glasgow

Glasgow Full-Time Home office (partial)
Experis

At a Glance

  • Tasks: Lead user-centred design projects and create impactful user experiences.
  • Company: Join a forward-thinking company focused on digital transformation.
  • Benefits: Competitive pay, hybrid working, and opportunities for professional growth.
  • Other info: Work with a collaborative team until March 2027.
  • Why this job: Shape the future of user experience in a dynamic environment.
  • Qualifications: Proven UX design experience and strong stakeholder engagement skills.

Role: UX Design Lead

Length: Until March 2027

Location: Hybrid working - 1 day onsite per week - Primary locations: Aberdeen, Glasgow, Inverness or Perth

Rate: £650.68 via umbrella company

Job Description

Scope of Work - User-Centred Design Services

Provision of User-Centred Design (UCD) as a service to support the SSEN Transmission Digital Programme across multiple value chains and projects. The service embeds a consistent, holistic user-centred approach across the full delivery lifecycle, providing both strategic oversight and hands-on delivery.

Core Activities

  • User research (qualitative and quantitative)
  • Translation of insight into journeys, personas, prototypes and opportunity maps
  • Governance and assurance of UCD deliverables at project gates
  • Development and maintenance of a shared Experience Framework
  • UX risk management, metrics (SUS/UMUX) and reporting
  • Stakeholder engagement, facilitation and governance support

Resource Requirements

Four UX Design Leads providing value-chain-level leadership, hands-on delivery, assurance of vendor UX outputs, and progression of UX maturity across the programme.

Senior UX Designer- Senior Service Designer in Glasgow employer: Experis

As a Senior UX Designer at our company, you will thrive in a dynamic and inclusive work environment that champions user-centred design principles. With hybrid working options and a focus on employee growth, we offer opportunities for professional development while fostering collaboration across our teams in Aberdeen, Glasgow, Inverness, and Perth. Join us to make a meaningful impact on the SSEN Transmission Digital Programme, where your expertise will be valued and your contributions recognised.
Experis

Contact Detail:

Experis Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior UX Designer- Senior Service Designer in Glasgow

✨Tip Number 1

Network like a pro! Reach out to folks in the UX and service design community. Attend meetups, webinars, or even just grab a coffee with someone in the field. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Show off your portfolio! Make sure it’s up-to-date and highlights your best work. When you get the chance to chat with potential employers, be ready to discuss your projects and the impact they had. We love seeing real-world examples of your user-centred design skills!

✨Tip Number 3

Prepare for interviews by practising common UX design questions. Think about how you can showcase your experience with user research and stakeholder engagement. We want to hear how you’ve tackled challenges and delivered results in your previous roles!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who can bring their unique perspective to our team. Let’s make great things happen together!

We think you need these skills to ace Senior UX Designer- Senior Service Designer in Glasgow

User-Centred Design (UCD)
User Research (Qualitative and Quantitative)
Journey Mapping
Persona Development
Prototyping
Opportunity Mapping
Governance and Assurance
UX Risk Management
Metrics Analysis (SUS/UMUX)
Stakeholder Engagement
Facilitation Skills
Experience Framework Development
Leadership Skills
Hands-on Delivery

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Senior UX Designer role. Highlight your experience in user-centred design and any relevant projects you've worked on. We want to see how your skills align with what we're looking for!

Showcase Your Portfolio: Include a link to your portfolio that showcases your best work. We love seeing real examples of your user research, personas, and prototypes. Make it easy for us to see your design process and thought behind each project.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about UX design and how you can contribute to our team. Be sure to mention any specific experiences that relate to the core activities listed in the job description.

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, we can't wait to hear from you!

How to prepare for a job interview at Experis

✨Know Your User-Centred Design Inside Out

Make sure you’re well-versed in user-centred design principles. Brush up on your knowledge of qualitative and quantitative user research methods, as well as how to translate insights into effective journeys and personas. Being able to discuss your past experiences with UCD will show that you’re the right fit for the role.

✨Showcase Your Hands-On Experience

Prepare to share specific examples of your hands-on delivery in UX design. Talk about projects where you’ve developed prototypes or opportunity maps, and how you’ve engaged stakeholders throughout the process. This will demonstrate your ability to lead and deliver effectively.

✨Familiarise Yourself with Governance and Assurance

Understand the importance of governance and assurance in UX deliverables. Be ready to discuss how you’ve managed UX risks and metrics in previous roles. Showing that you can ensure quality and consistency across projects will set you apart from other candidates.

✨Engage with the Team Spirit

Since this role involves collaboration with multiple value chains, be prepared to talk about your experience in team settings. Highlight your facilitation skills and how you’ve supported governance in past projects. A positive attitude towards teamwork will resonate well with the interviewers.

Senior UX Designer- Senior Service Designer in Glasgow
Experis
Location: Glasgow

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