At a Glance
- Tasks: Lead AI and automation strategy to transform operations and enhance customer experience.
- Company: Established organisation driving digital transformation with a focus on innovation.
- Benefits: Competitive salary up to £100k, bonus, and flexible hybrid working.
- Other info: Opportunity to build and scale an in-house AI engineering team.
- Why this job: Shape the future of AI in a high-impact leadership role and drive real change.
- Qualifications: Proven experience in AI initiatives and strong stakeholder management skills.
The predicted salary is between 85000 - 100000 € per year.
Hybrid: 1-2 days per week in the office (North West)
Permanent
Paying up to £100k bonus benefits
Experis are partnering with a large, well-established organisation as they continue to accelerate their digital and operational transformation agenda. We are supporting them in the search for an experienced AI and Automation Lead to own and deliver a multi-year strategy focused on leveraging artificial intelligence and automation across their operations.
This is a high-impact leadership role, responsible for shaping AI adoption across support centre and knowledge worker environments, with a focus on improving productivity, reducing cost, and enhancing customer experience.
What You'll Be Doing
- Defining and owning the organisation's AI and automation strategy, aligned to wider digital transformation goals
- Identifying, prioritising, and delivering high-value AI use cases across operations and support functions
- Leading the end-to-end delivery of AI solutions from proof of concept through to production
- Building, scaling, and developing a small in-house AI engineering capability
- Driving adoption of AI solutions (e.g. chatbots, intelligent document processing, workflow automation, predictive analytics) into day-to-day business processes
- Acting as a trusted advisor to senior stakeholders, translating AI opportunities into tangible business outcomes
- Managing third-party vendors and delivery partners, ensuring quality, value, and alignment to outcomes
- Establishing AI governance frameworks, covering data ethics, model performance, and responsible AI usage
- Defining and tracking ROI and success metrics across AI initiatives
- Leading training and change initiatives to embed AI across the workforce
Experience Required
- Proven experience leading AI, machine learning, or intelligent automation initiatives in a mid-to-large organisation
- Strong hands-on knowledge of generative AI (LLMs, RAG architectures) and/or agentic AI frameworks
- Experience building or scaling AI / data science teams
- Track record of delivering AI solutions into production environments, not just proof of concept
- Experience working with cloud platforms (Azure, AWS or GCP)
- Exposure to vendor-led delivery models and partner ecosystems
- Strong understanding of data governance, AI ethics, and responsible AI principles
- Experience in customer operations / contact centre environments would be highly advantageous
- Excellent stakeholder management skills, with the ability to influence at senior level and communicate complex ideas clearly
Head of AI & Automation in England employer: Experis
Join a forward-thinking organisation that prioritises innovation and employee development in the North West. As the Head of AI & Automation, you will be at the forefront of digital transformation, with access to a collaborative work culture that values your expertise and encourages growth through continuous learning opportunities. Enjoy a competitive salary package, including bonuses and benefits, while making a significant impact on the company's operational efficiency and customer experience.
StudySmarter Expert Advice🤫
We think this is how you could land Head of AI & Automation in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the AI and automation space. Attend industry events or webinars, and don’t be shy about introducing yourself to potential employers. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Showcase your expertise! Create a portfolio or a personal website where you can display your past projects and achievements in AI and automation. This gives you a chance to shine and demonstrate your skills beyond the CV. We recommend linking this in your applications through our website!
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of generative AI and intelligent automation frameworks. Be ready to discuss how you've successfully implemented these in previous roles. We want you to walk into that interview room with confidence!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Use this opportunity to reiterate your enthusiasm for the role and how you can contribute to their AI strategy. We’re rooting for you!
We think you need these skills to ace Head of AI & Automation in England
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Head of AI & Automation role. Highlight your experience with AI and automation initiatives, especially in mid-to-large organisations. We want to see how your skills align with the job description!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past successes in AI and automation, and how they relate to the responsibilities outlined in the job description.
Showcase Your Leadership Skills:Since this is a high-impact leadership role, make sure to highlight your experience in leading teams and projects. We’re looking for someone who can drive AI adoption and influence stakeholders, so don’t hold back on showcasing your leadership journey!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at Experis
✨Know Your AI Stuff
Make sure you brush up on the latest trends in AI and automation, especially generative AI and agentic frameworks. Be ready to discuss specific projects you've led or been involved in, showcasing your hands-on experience and how it aligns with the company's goals.
✨Showcase Your Leadership Skills
This role is all about leadership, so prepare examples that highlight your ability to lead teams and manage stakeholders. Think of situations where you've successfully influenced senior management or driven change initiatives, and be ready to share those stories.
✨Understand the Business Impact
Be prepared to talk about how AI can improve productivity and enhance customer experience. Have a few high-value AI use cases in mind that you can discuss, demonstrating your understanding of ROI and success metrics in AI initiatives.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about their current AI strategy and challenges. This shows your genuine interest in the role and helps you gauge if the company’s vision aligns with yours.
