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- Tasks: Support and enhance Remedy ITSM platforms while managing migrations and integrations.
- Company: Join a dynamic team in a leading tech environment.
- Benefits: Competitive daily rate and opportunities for impactful work.
- Other info: Exciting projects with a focus on collaboration and knowledge sharing.
- Why this job: Make a difference by improving IT systems and processes.
- Qualifications: Active SC clearance and experience with Remedy ITSM platforms required.
Our client is seeking a skilled Software Engineer to join their team for a six-month contract. This is an excellent opportunity to support and enhance legacy Remedy ITSM platforms, ensuring smooth operations and successful migrations.
What you'll be doing:
- Maintain and support the existing Remedy ITSM platform, including key integrations such as E-bonding and TSO.
- Assist in migrating ITIL teams onto Remedy, reviewing current solutions to ensure BCDR tests are successful.
- Manage server group structures and CMDB data loads, including automated foundation data loads.
- Develop and troubleshoot Atrium integrator jobs and perform general system administration.
- Use Developer Studio for customisation and perform log analysis to diagnose and resolve issues.
- Document processes and facilitate knowledge transfer to ensure team continuity.
What you'll bring:
- Active SC clearance (eligible candidates will be considered).
- Experience maintaining Remedy ITSM platforms, including integrations and server structures.
- Strong troubleshooting skills, particularly with log analysis.
- Ability to support migration projects and review ITIL solutions.
- Knowledge of Atrium integrator, automated data loads, and system customisation.
- Excellent documentation and knowledge-sharing skills.
This role offers a competitive daily rate and the chance to work with a dynamic team on impactful projects. If you meet the criteria and are ready for your next challenge, we'd love to hear from you.
Software Engineering Specialist in City of London employer: Experis
Contact Detail:
Experis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Software Engineering Specialist in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage on platforms like LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills and understanding the specific tools mentioned in the job description, like Remedy ITSM and Atrium integrator. Practise common interview questions and be ready to showcase your troubleshooting prowess.
✨Tip Number 3
Don’t just apply anywhere; focus on roles that excite you! Use our website to find positions that match your skills and interests. Tailor your approach to each opportunity, showing how you can add value to the team.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show your genuine interest in the role and the company.
We think you need these skills to ace Software Engineering Specialist in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Remedy ITSM platforms and any relevant integrations. We want to see how your skills match the job description, so don’t be shy about showcasing your troubleshooting prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your active SC clearance and any specific projects where you've successfully managed migrations or supported ITIL teams.
Showcase Your Documentation Skills: Since documentation is key in this role, include examples of how you've documented processes or facilitated knowledge transfer in your previous jobs. We love seeing candidates who can communicate effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Experis
✨Know Your Remedy ITSM Inside Out
Make sure you brush up on your knowledge of the Remedy ITSM platform. Be ready to discuss your experience with key integrations like E-bonding and TSO, as well as how you've managed server structures and CMDB data loads in the past.
✨Show Off Your Troubleshooting Skills
Prepare to share specific examples of how you've tackled troubleshooting challenges, especially with log analysis. Think of a couple of scenarios where you diagnosed and resolved issues effectively, as this will demonstrate your problem-solving abilities.
✨Highlight Your Migration Experience
Since you'll be assisting in migrating ITIL teams onto Remedy, be ready to talk about any relevant migration projects you've worked on. Discuss how you reviewed current solutions and ensured successful BCDR tests, as this will show your capability in handling such tasks.
✨Emphasise Documentation and Knowledge Transfer
Documentation is key in this role, so come prepared to discuss your approach to documenting processes and facilitating knowledge transfer. Share examples of how you've ensured team continuity through effective documentation in previous roles.