At a Glance
- Tasks: Visit retail stores to perform tech health checks and fix equipment issues.
- Company: Join a leading tech company on a nationwide deployment project.
- Benefits: Competitive pay, flexible work locations, and hands-on experience.
- Other info: Autonomous role with opportunities for immediate contracts and career growth.
- Why this job: Be part of a large-scale project and enhance your IT skills.
- Qualifications: Experience in field support, IT troubleshooting, and customer service.
The predicted salary is between 31500 - 38500 £ per year.
Contract from October - November 2026
Multiple UK Locations
Competitive Rate of Pay
We are currently recruiting a number of Field Support Engineers / Field Technicians to support a nationwide technology deployment and support programme across the UK. This is an excellent opportunity for engineers with experience in Field Support, EPOS, Desktop Support, Hardware Deployment, Telecoms, Break/Fix Services, or Onsite IT Support who enjoy working independently, travelling between customer locations, and delivering high levels of service.
The Role
- Working within your allocated region, you will visit retail stores to carry out planned technology health checks and complete straightforward remediation activities where required.
- You will follow a structured checklist, assess installed equipment, replace hardware where instructed, and escalate any complex technical issues to the dedicated support team.
- The role typically involves visiting approximately three stores per day and offers a great opportunity to work on a large-scale national project.
Key Responsibilities
- Conduct scheduled visits to retail stores within your designated region
- Perform basic hardware, equipment, and connectivity checks
- Verify installed routers and associated networking equipment
- Check body-worn camera devices, charging docks, and batteries
- Replace faulty equipment where required
- Fit protective accessories and carry out hardware swaps
- Record asset information, serial numbers, and site data accurately
- Collect and return surplus or replaced equipment
- Complete digital reports and service documentation
- Escalate technical issues that fall outside of documented processes
- Maintain a professional and customer-focused approach when interacting with store staff
Skills & Experience Required
We are keen to hear from candidates with experience in:
- Field Service Engineering
- EPOS Support
- Retail IT Support
- Hardware Deployment & Rollouts
- Desktop / Onsite IT Support
- Break/Fix Engineering
- Telecoms Field Support
- Junior IT Engineering
To be successful, you will have:
- Previous experience in a customer-facing field-based role
- Basic IT, networking, and hardware troubleshooting skills
- The ability to follow structured processes and checklists
- Strong communication and reporting skills
- Good organisational skills and attention to detail
- A full UK driving licence
- Willingness to travel throughout your assigned region
What's in it for You?
- Opportunity to work on a large-scale nationwide technology programme
- Autonomous, field-based role with varied daily locations
- Immediate contract opportunities available from October 2026
- Gain experience supporting retail technology and infrastructure environments
- Work with an established project delivery and support team
Interested?
If you have experience in field engineering, IT support, EPOS, hardware deployment, telecommunications, or break/fix services and are looking for your next contract opportunity, we'd love to hear from you. Apply today to be considered.
Field Engineer in Chelmsford employer: Experis
As a Technical Stores Person at our Boscombe Down location, you will be part of a dedicated team supporting military operations with a focus on efficiency and high standards of service. Our company fosters a collaborative work culture that values employee growth, offering training opportunities and the chance to develop your skills in a dynamic environment. With a commitment to excellence and compliance, we provide a unique opportunity to contribute meaningfully to the defence sector while enjoying the benefits of working in a supportive and professional setting.
