At a Glance
- Tasks: Lead requirements gathering and analysis for a major remote access transformation programme.
- Company: Join a leading FMCG organisation with a focus on innovation and technology.
- Benefits: Flexible hybrid working, competitive pay, and opportunities for professional growth.
- Other info: Collaborate with diverse teams and enhance your skills in a fast-paced environment.
- Why this job: Shape the future of remote access solutions in a dynamic and impactful role.
- Qualifications: Experience as a Business Analyst in infrastructure or cloud transformation is essential.
The predicted salary is between 50000 - 65000 € per year.
We are seeking a highly capable and detail driven Business Analyst to support a major remote access transformation programme spanning corporate, retail, and operational technology environments. The successful candidate will lead the requirements gathering, analysis, and documentation of all currently undocumented business requirements relating to Azure Virtual Desktop (AVD), Zscaler, Operational Technology (OT), IoT, and remote access capabilities across a large scale FMCG / supermarket organisation. This role will work closely with the Remote Access Project Manager, engineering teams, security, operations, and business stakeholders to ensure that all functional and non-functional requirements are captured, validated, prioritised, and translated into actionable deliverables. The Business Analyst will play a critical role in shaping solution design, ensuring alignment with business needs, and supporting the delivery of secure, scalable, and user centric remote access services.
Key Responsibilities
- Lead structured requirements gathering activities, including workshops, interviews, process reviews, and analysis of existing documentation across corporate, retail, and OT environments.
- Identify, document, and validate all business requirements related to remote access, including AVD usage patterns, Zscaler access flows, IoT/OT connectivity needs, and store based operational requirements.
- Map current state processes and user journeys, identifying gaps, pain points, and undocumented dependencies across remote access workflows.
- Define future state processes aligned to programme objectives, security standards, and operational constraints.
- Translate business needs into clear functional and non-functional requirements, user stories, acceptance criteria, and process artefacts.
- Collaborate with technical teams to ensure requirements are feasible, aligned with architectural principles, and fully understood prior to design and build.
- Support the creation of solution options, ensuring business impacts, risks, and trade offs are clearly articulated.
- Work closely with retail and FMCG stakeholders, capturing store specific requirements such as device access, POS systems, handheld devices, IoT sensors, and operational workflows.
- Document remote access requirements for OT environments, including secure connectivity, segmentation, and device level constraints.
- Ensure requirements traceability from discovery through to delivery, testing, and operational handover.
- Support test planning and UAT, ensuring test cases align to documented requirements and business expectations.
- Maintain high quality documentation, including BRDs, process maps, user stories, data flows, and decision logs.
- Act as a bridge between business and technical teams, ensuring clarity, alignment, and timely decision making.
Essential Skills and Experience
- Proven experience as a Business Analyst within infrastructure, security, remote access, or cloud transformation programmes.
- Strong understanding of Azure Virtual Desktop, user personas, application delivery, and remote access workflows.
- Experience working with Zscaler (ZIA/ZPA) or similar secure remote access technologies.
- Exposure to Operational Technology (OT) and IoT environments, including device connectivity and security considerations.
- Experience working in FMCG or retail environments, ideally with store based technology and operational processes.
- Strong capability in requirements elicitation, process mapping, and documentation using industry standard techniques.
- Ability to translate complex technical concepts into clear business language.
- Excellent stakeholder management skills, with experience engaging senior leaders, technical SMEs, and operational teams.
- Strong analytical and problem solving skills, with the ability to identify gaps, dependencies, and risks.
- Experience producing user stories, acceptance criteria, and process flows for engineering and delivery teams.
- Familiarity with identity, access, and security concepts relevant to remote access and cloud based solutions.
Desirable Skills
- Experience working with multi domain Active Directory, Entra ID, or hybrid identity environments.
- Understanding of zero trust principles, network segmentation, and secure access architecture.
- Knowledge of store technology platforms, POS systems, handheld devices, or IoT sensors.
- Experience supporting UAT, test case development, and validation activities.
- Exposure to data governance, compliance, and audit requirements in regulated or retail environments.
- Experience working with third party vendors or managed service providers.
- Familiarity with Agile delivery, including backlog refinement and sprint planning.
If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Business Analyst - Strategic Remote Access employer: Experis
Join a leading FMCG organisation in London as a Business Analyst, where you will play a pivotal role in a transformative remote access programme. Our hybrid work culture promotes collaboration and innovation, offering you the chance to work closely with diverse teams while enjoying the flexibility of remote work. With a strong focus on employee growth, we provide ample opportunities for professional development and skill enhancement, making this an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst - Strategic Remote Access
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant meetups, and engage with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their remote access needs and think about how your skills can help them achieve their goals. Tailor your responses to show you're the perfect fit for their team.
✨Tip Number 3
Practice your problem-solving skills! Be ready to tackle case studies or hypothetical scenarios during interviews. Show how you can analyse requirements and translate them into actionable solutions, just like you would in the role of a Business Analyst.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Business Analyst - Strategic Remote Access
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Analyst role. Highlight your experience with Azure Virtual Desktop, Zscaler, and any relevant projects you've worked on. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that relate to remote access transformation and how you can contribute to our team.
Showcase Your Analytical Skills:As a Business Analyst, your analytical skills are key. In your application, provide examples of how you've successfully gathered requirements and mapped processes in previous roles. We love seeing those problem-solving skills in action!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Experis
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Azure Virtual Desktop, Zscaler, and any relevant remote access technologies. Being able to discuss these tools confidently will show that you're not just familiar with the concepts but can also apply them in real-world scenarios.
✨Prepare for Requirements Gathering
Since this role involves leading requirements gathering activities, think about how you would approach this. Prepare examples of past experiences where you've successfully gathered and documented business requirements, and be ready to discuss your methods and outcomes.
✨Map Out Your Process Knowledge
Familiarise yourself with process mapping and user journey documentation. Be prepared to explain how you would identify gaps and pain points in current workflows, and how you would propose future state processes that align with business objectives.
✨Engage with Stakeholders
This role requires excellent stakeholder management skills. Think about how you’ve engaged with senior leaders and technical teams in the past. Prepare to share specific examples of how you’ve facilitated communication and ensured alignment between business and technical needs.
