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- Tasks: Provide on-site IT support and solve technical challenges for customers.
- Company: Join a dynamic team focused on service excellence.
- Benefits: Competitive pay, flexible hours, and opportunities for skill development.
- Why this job: Perfect for tech enthusiasts who love hands-on problem-solving.
- Qualifications: Customer-focused attitude and basic IT knowledge required.
- Other info: Fast-paced environment with great potential for career advancement.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a proactive and customer-focused Desktop Support Engineer to join our dynamic team. In this role, you will provide on-site IT hardware and software support across multiple customer locations, ensuring service excellence and adherence to SLAs. If you thrive in a hands-on, fast-paced environment and enjoy solving technical challenges, we'd love to hear from you.
Field Engineer, Field Service Technician, Desktop Support in Bristol employer: Experis
Contact Detail:
Experis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Engineer, Field Service Technician, Desktop Support in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Field Engineer or Desktop Support role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those technical interviews! Brush up on your troubleshooting skills and be ready to demonstrate how you tackle real-world IT issues. We want to see your problem-solving prowess in action, so practice makes perfect!
✨Tip Number 3
Show off your customer service skills! In roles like Desktop Support, it's all about keeping clients happy. Be ready to share examples of how you've gone above and beyond to help customers in the past during your interviews.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Field Engineer, Field Service Technician, Desktop Support in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the role of a Desktop Support Engineer. We want to see how your background aligns with our needs, so don’t be shy about showcasing your technical prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing top-notch IT support and how you can contribute to our team. Keep it engaging and personal – we love to see your personality come through.
Showcase Problem-Solving Skills: In your application, highlight specific examples where you've tackled technical challenges head-on. We’re looking for proactive individuals who thrive in fast-paced environments, so let us know how you’ve made a difference in previous roles!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Experis
✨Know Your Tech Inside Out
Make sure you brush up on the specific hardware and software you'll be supporting. Familiarise yourself with common issues and solutions, as well as any relevant tools or systems. This will not only help you answer technical questions but also show your passion for the role.
✨Showcase Your Customer Service Skills
Since this role is customer-focused, prepare examples of how you've successfully handled customer interactions in the past. Think about times when you went above and beyond to solve a problem or improve a customer's experience. This will demonstrate your proactive approach and commitment to service excellence.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills. Practice articulating your thought process when troubleshooting issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask your interviewers. Inquire about the team dynamics, the types of challenges they face, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
