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For Companies At a Glance
- Tasks: Lead AI and automation strategy to transform operations and enhance customer experience.
- Company: Join a well-established organisation driving digital transformation.
- Benefits: Competitive salary up to £100k, bonus, and excellent benefits.
- Other info: Hybrid work model with opportunities for career growth.
- Why this job: Shape the future of AI in a high-impact leadership role.
- Qualifications: Proven experience in AI initiatives and strong stakeholder management skills.
The predicted salary is between 90000 - 100000 £ per year.
Hybrid: 1-2 days per week in the office (North West)
Permanent
Paying up to £100k + bonus + benefits
Experis are partnering with a large, well-established organisation as they continue to accelerate their digital and operational transformation agenda. We are supporting them in the search for an experienced AI and Automation Lead to own and deliver a multi-year strategy focused on leveraging artificial intelligence and automation across their operations.
This is a high-impact leadership role, responsible for shaping AI adoption across support centre and knowledge worker environments, with a focus on improving productivity, reducing cost, and enhancing customer experience.
What You'll Be Doing
- Defining and owning the organisation's AI and automation strategy, aligned to wider digital transformation goals
- Identifying, prioritising, and delivering high-value AI use cases across operations and support functions
- Leading the end-to-end delivery of AI solutions from proof of concept through to production
- Building, scaling, and developing a small in-house AI engineering capability
- Driving adoption of AI solutions (e.g. chatbots, intelligent document processing, workflow automation, predictive analytics) into day-to-day business processes
- Acting as a trusted advisor to senior stakeholders, translating AI opportunities into tangible business outcomes
- Managing third-party vendors and delivery partners, ensuring quality, value, and alignment to outcomes
- Establishing AI governance frameworks, covering data ethics, model performance, and responsible AI usage
- Defining and tracking ROI and success metrics across AI initiatives
- Leading training and change initiatives to embed AI across the workforce
Experience Required
- Proven experience leading AI, machine learning, or intelligent automation initiatives in a mid-to-large organisation
- Strong hands-on knowledge of generative AI (LLMs, RAG architectures) and/or agentic AI frameworks
- Experience building or scaling AI / data science teams
- Track record of delivering AI solutions into production environments, not just proof of concept
- Experience working with cloud platforms (Azure, AWS or GCP)
- Exposure to vendor-led delivery models and partner ecosystems
- Strong understanding of data governance, AI ethics, and responsible AI principles
- Experience in customer operations / contact centre environments would be highly advantageous
- Excellent stakeholder management skills, with the ability to influence at senior level and communicate complex ideas clearly
If you'd like to learn more, please contact Jacob Ferdinand at TPBN1_UKTJ
Head of AI & Automation in Basingstoke employer: Experis
Contact Detail:
Experis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of AI & Automation in Basingstoke
✨Tip Number 1
Network like a pro! Reach out to your connections in the AI and automation space. Attend industry events or webinars, and don’t be shy about introducing yourself to potential employers. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Showcase your expertise! Create a portfolio or a personal website where you can display your past projects and achievements in AI and automation. This gives you a chance to shine and demonstrate your skills beyond the CV. We recommend linking this in your applications!
✨Tip Number 3
Prepare for interviews by practising common questions related to AI and automation. Think about how you can articulate your experience with generative AI and your approach to leading teams. We suggest doing mock interviews with friends or using online platforms to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, applying directly can sometimes give you an edge over other candidates. Let’s get you that dream job in AI and automation!
We think you need these skills to ace Head of AI & Automation in Basingstoke
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Head of AI & Automation. Highlight your experience with AI and automation initiatives, and don’t forget to mention any leadership roles you've had. We want to see how you can drive our digital transformation!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about AI and how your vision aligns with our goals at StudySmarter. Be sure to mention specific projects or achievements that demonstrate your expertise.
Showcase Your Technical Skills: Since this role involves hands-on knowledge of generative AI and cloud platforms, make sure to list relevant skills and experiences. We’re looking for someone who can hit the ground running, so don’t hold back on your technical prowess!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in directly!
How to prepare for a job interview at Experis
✨Know Your AI Stuff
Make sure you brush up on the latest trends in AI and automation. Be ready to discuss specific technologies like generative AI and how they can be applied in real-world scenarios. This shows you're not just familiar with the buzzwords but can actually implement them.
✨Showcase Your Leadership Skills
As a Head of AI & Automation, you'll need to demonstrate your ability to lead teams and projects. Prepare examples of how you've successfully managed AI initiatives in the past, focusing on your role in driving strategy and delivering results.
✨Understand the Business Impact
Be prepared to talk about how AI can improve productivity and enhance customer experience. Think of specific use cases that align with the company's goals and be ready to explain how you would measure success and ROI for these initiatives.
✨Engage with Stakeholders
Since this role involves working closely with senior stakeholders, practice how you would communicate complex AI concepts in a clear and engaging way. Show that you can translate technical jargon into business language that resonates with decision-makers.