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- Tasks: Support high-profile users and assist the 3rd Line team with incident logging.
- Company: Join a dynamic team focused on transforming secure systems and user communities.
- Benefits: Enjoy competitive pay, potential for contract extension, and valuable training opportunities.
- Why this job: Make a real impact while collaborating with committed professionals in a supportive environment.
- Qualifications: Experience with Exchange, SharePoint, Active Directory, and ITIL best practices required.
- Other info: Based in Basingstoke with occasional travel to London; initial six-month contract.
The predicted salary is between 42000 - 60000 £ per year.
Location: Basingstoke - Occasional travel to London
Rate: Up to 600pd via an approved umbrella company
Contract Duration: six month initial contract with possible extension
Are you reliable and keen to learn, can you work well in a team? Do you want to make an impact and change the way the world works? Do you want to collaborate and achieve together with committed people to help support our secure system and user community. This is your world and your opportunity to transform it for the better.
Your role:
- We are looking for a 4th Line Exchange Support Engineer to work with our 3rd Line team and Engineering teams.
- Your role will involve assisting high profile user community via incident logging application.
- Based in Basingstoke you will be provided with legacy infrastructure training.
Your experience:
- Good understanding of Exchange 2013 or latest versions.
- Good understanding of Communication LCS / OCS / LYNC.
- Good understanding of Microsoft Office SharePoint Server 2003/2007/2010 and SharePoint Designer.
- Knowledge must include architectural design, web parts, management and troubleshooting with a focus on planning, deploying, and supporting enterprise SharePoint implementations.
- In depth experience with Collaboration, Portals, Enterprise Search, Enterprise Content Management, Business Process and Forms, and/or Business Intelligence.
- SharePoint experience must include SharePoint Designer workflows, effective use of the data view web part, content query web part, data form web part, navigation customization, and some branding customization.
- Good understanding of Active Directory (about Forest/Domain Architecture, Replication, Disasters recovery).
- Good understanding of ISAGood understanding of Exchange Components: - (Exchange Database, Outlook Web Access, Offline Address List, Mail Flow, Public Folders, Free/Busy).
- Good understanding of Exchange Architecture Services that run on Exchange 2007 / 2010 Server Roles Edge, Hub, CAS & Mailbox.
- Good understanding of Backup Applications and the various methods about backing and restoring Exchange Database and configurations.
- Good understanding on Exchange Gateway product like Bright mail, IMSS etc.
- Good understanding about MS Cluster on Exchange 2003.
- Good understanding about and Hands on experience regarding High Availability Features (CCR, SCC, SCR & LCR).
- Good knowledge on Collaborating Applications (Black Berry, OCS, UM etc.,).
- Extensively worked on Windows core infrastructure services like Active Directory, DNS/DDNS/WINS and DHCP services.
- Working knowledge of RAS/VPN, Web Servers, Clusters, and backup/restore.
- Good knowledge of Server Hardware/RAID, SAN, Backup Applications.
- Good understanding about upgrading, transitioning, and migrating Exchange to the latest version.
- Good understanding Exchange Tools that will help in Troubleshooting, Monitoring, and fine tuning of Exchange.
- Exchange Best Practice Analyzer Report.
- Exchange Performance Troubleshooter Analyzer.
- MPS Report.
- Demonstrated experience in ITIL best practices methodologies.
If this is the role for you please submit your CV at your earliest convenience.
4th Line Exchange Support Engineer employer: Experis
Contact Detail:
Experis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 4th Line Exchange Support Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Exchange 2013 and SharePoint. Having hands-on experience or relevant certifications can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the field, especially those who work with Exchange and SharePoint. Attend industry meetups or online forums to gain insights and potentially get referrals that could help you land the job.
✨Tip Number 3
Prepare for technical interviews by brushing up on your troubleshooting skills related to Exchange and Active Directory. Be ready to discuss real-world scenarios where you've successfully resolved issues.
✨Tip Number 4
Showcase your understanding of ITIL best practices during any discussions or interviews. This demonstrates your commitment to quality service management, which is crucial for a support engineer role.
We think you need these skills to ace 4th Line Exchange Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Exchange 2013 and other relevant technologies mentioned in the job description. Use specific examples to demonstrate your skills in troubleshooting, managing SharePoint, and working with Active Directory.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your background aligns with the responsibilities of a 4th Line Exchange Support Engineer and express your eagerness to contribute to their team.
Highlight Relevant Certifications: If you have any certifications related to Microsoft Exchange, ITIL, or other relevant technologies, be sure to include them in your application. This can set you apart from other candidates.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Experis
✨Showcase Your Technical Knowledge
Be prepared to discuss your understanding of Exchange 2013 and its components in detail. Highlight your experience with SharePoint and Active Directory, as these are crucial for the role. Use specific examples from your past work to demonstrate your expertise.
✨Demonstrate Problem-Solving Skills
Expect scenario-based questions that assess your troubleshooting abilities. Prepare to explain how you would approach common issues related to Exchange or SharePoint. This will show your analytical thinking and practical skills.
✨Emphasise Team Collaboration
Since the role involves working closely with a team, be ready to discuss your experiences in collaborative environments. Share examples of how you've successfully worked with others to resolve issues or improve processes.
✨Familiarise Yourself with ITIL Practices
As the job mentions ITIL best practices, brush up on these methodologies. Be prepared to discuss how you have applied ITIL principles in your previous roles, particularly in incident management and service delivery.
