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- Tasks: Lead and execute training strategies for IT transformations in CRM and ERP systems.
- Company: Dynamic organisation focused on digital transformation and capability building.
- Benefits: Flexible location, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by driving user adoption of innovative technologies.
- Qualifications: Proven experience in IT training and transformation projects.
- Other info: Travel across the UK required; excellent career advancement potential.
The predicted salary is between 48000 - 72000 £ per year.
Outside IR35, UK Travel will be required. Base location is flexible in and around London or West Midlands.
We are looking to recruit a Senior IT Training Manager with a proven background in working on IT Transformations across CRM programmes. You will take responsibility for leading, planning, and executing the learning and development strategies required to support an organisation's transition to new digital technologies and business processes to ensure business and operational success.
Core Responsibilities:- Build internal capability on a CRM / ERP programme - Proven background with success stories to draw on.
- Designing and Developing Programs: Designs and oversees the creation of blended learning solutions, which may include e-learning modules, classroom training, workshops, and support materials (manuals, video libraries).
- Managing Change and Adoption: Acts as a key driver for user adoption, communicating the why behind changes and managing resistance to ensure a smooth transition across different departments and levels.
- Stakeholder Management: Collaborates with senior executives, IT specialists, and department heads to align training initiatives with overall business goals and technology strategy.
- Evaluating Effectiveness: Tracks key performance indicators (KPIs) and gathers feedback to measure the impact of training programs on performance and ensure the transformation delivers long‐term value and benefits.
- Resource Modelling: Manage the internal training staff and resources.
If this role sounds of interest, please send me your CV for more details.
IT Training Manager - IT Transformation, CRM, ERP in London employer: Experis UK
Contact Detail:
Experis UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Training Manager - IT Transformation, CRM, ERP in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT training and transformation space. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your success stories! When you get the chance to chat with potential employers, highlight your past achievements in CRM and ERP implementations. Share specific examples of how you’ve driven user adoption and managed change effectively.
✨Tip Number 3
Tailor your approach! Research the companies you’re interested in and align your skills with their needs. When you apply through our website, make sure to mention how your experience in designing blended learning solutions can benefit their specific projects.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. Use this opportunity to reiterate your enthusiasm for the role and remind them of your key qualifications that make you the perfect fit for their IT transformation initiatives.
We think you need these skills to ace IT Training Manager - IT Transformation, CRM, ERP in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the IT Training Manager role. Highlight your background in CRM and ERP implementations, as well as any success stories from previous transformations you've led.
Showcase Your Training Design Skills: When writing your application, emphasise your ability to design and develop blended learning solutions. Mention specific programmes you've created or overseen, and how they contributed to user adoption and operational change.
Demonstrate Stakeholder Management: We want to see how you’ve collaborated with senior executives and department heads in the past. Share examples of how you aligned training initiatives with business goals and technology strategies to ensure a smooth transition.
Keep It Professional Yet Engaging: While we appreciate a friendly tone, make sure your application maintains professionalism. Use clear language and structure your application well. And don’t forget, apply through our website for the best chance!
How to prepare for a job interview at Experis UK
✨Know Your Stuff
Make sure you brush up on your knowledge of CRM and ERP systems, especially Salesforce, Dynamics, and Oracle. Be ready to share specific examples from your past experiences where you've successfully implemented training strategies during IT transformations.
✨Showcase Your Change Management Skills
Prepare to discuss how you've managed change and user adoption in previous roles. Think of a time when you faced resistance and how you communicated the benefits of the new system to ensure a smooth transition.
✨Engage with Stakeholders
Be ready to talk about your experience collaborating with senior executives and department heads. Highlight how you aligned training initiatives with business goals and technology strategies, as this will show your ability to work across different levels of an organisation.
✨Metrics Matter
Have some key performance indicators (KPIs) in mind that you've tracked in past training programmes. Discuss how you gathered feedback and measured the impact of your training on performance, demonstrating your focus on delivering long-term value.
