At a Glance
- Tasks: Lead requirements gathering and analysis for a major remote access transformation programme.
- Company: Join a leading FMCG organisation with a focus on innovation and technology.
- Benefits: Flexible hybrid working, competitive pay, and opportunities for professional growth.
- Other info: Collaborate with diverse teams and engage with senior stakeholders for impactful projects.
- Why this job: Shape the future of remote access services and make a real impact in a dynamic environment.
- Qualifications: Experience as a Business Analyst in infrastructure or cloud transformation programmes.
The predicted salary is between 50000 - 60000 £ per year.
Contract: 3 months (possibility of extension)
Location: London (hybrid)
We are seeking a highly capable and detail driven Business Analyst to support a major remote access transformation programme spanning corporate, retail, and operational technology environments. The successful candidate will lead the requirements gathering, analysis, and documentation of all currently undocumented business requirements relating to Azure Virtual Desktop (AVD), Zscaler, Operational Technology (OT), IoT, and remote access capabilities across a large scale FMCG / supermarket organisation.
This role will work closely with the Remote Access Project Manager, engineering teams, security, operations, and business stakeholders to ensure that all functional and non functional requirements are captured, validated, prioritised, and translated into actionable deliverables. The Business Analyst will play a critical role in shaping solution design, ensuring alignment with business needs, and supporting the delivery of secure, scalable, and user centric remote access services.
Key Responsibilities
- Lead structured requirements gathering activities, including workshops, interviews, process reviews, and analysis of existing documentation across corporate, retail, and OT environments.
- Identify, document, and validate all business requirements related to remote access, including AVD usage patterns, Zscaler access flows, IoT/OT connectivity needs, and store based operational requirements.
- Map current state processes and user journeys, identifying gaps, pain points, and undocumented dependencies across remote access workflows.
- Define future state processes aligned to programme objectives, security standards, and operational constraints.
- Translate business needs into clear functional and non functional requirements, user stories, acceptance criteria, and process artefacts.
- Collaborate with technical teams to ensure requirements are feasible, aligned with architectural principles, and fully understood prior to design and build.
- Support the creation of solution options, ensuring business impacts, risks, and trade offs are clearly articulated.
- Work closely with retail and FMCG stakeholders, capturing store specific requirements such as device access, POS systems, handheld devices, IoT sensors, and operational workflows.
- Document remote access requirements for OT environments, including secure connectivity, segmentation, and device level constraints.
- Ensure requirements traceability from discovery through to delivery, testing, and operational handover.
- Support test planning and UAT, ensuring test cases align to documented requirements and business expectations.
- Maintain high quality documentation, including BRDs, process maps, user stories, data flows, and decision logs.
- Act as a bridge between business and technical teams, ensuring clarity, alignment, and timely decision making.
Essential Skills And Experience
- Proven experience as a Business Analyst within infrastructure, security, remote access, or cloud transformation programmes.
- Strong understanding of Azure Virtual Desktop, user personas, application delivery, and remote access workflows.
- Experience working with Zscaler (ZIA/ZPA) or similar secure remote access technologies.
- Exposure to Operational Technology (OT) and IoT environments, including device connectivity and security considerations.
- Experience working in FMCG or retail environments, ideally with store based technology and operational processes.
- Strong capability in requirements elicitation, process mapping, and documentation using industry standard techniques.
- Ability to translate complex technical concepts into clear business language.
- Excellent stakeholder management skills, with experience engaging senior leaders, technical SMEs, and operational teams.
- Strong analytical and problem solving skills, with the ability to identify gaps, dependencies, and risks.
- Experience producing user stories, acceptance criteria, and process flows for engineering and delivery teams.
- Familiarity with identity, access, and security concepts relevant to remote access and cloud based solutions.
Desirable Skills
- Experience working with multi domain Active Directory, Entra ID, or hybrid identity environments.
- Understanding of zero trust principles, network segmentation, and secure access architecture.
- Knowledge of store technology platforms, POS systems, handheld devices, or IoT sensors.
- Experience supporting UAT, test case development, and validation activities.
- Exposure to data governance, compliance, and audit requirements in regulated or retail environments.
- Experience working with third party vendors or managed service providers.
- Familiarity with Agile delivery, including backlog refinement and sprint planning.
Business Analyst - Strategic Remote Access in London employer: Experis UK
Join a leading FMCG organisation in London as a Business Analyst, where you will play a pivotal role in a transformative remote access programme. Our hybrid work culture promotes flexibility and collaboration, while our commitment to employee growth ensures you have access to continuous learning opportunities and career advancement. With a focus on innovation and teamwork, we offer a dynamic environment that values your contributions and supports your professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst - Strategic Remote Access in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the hunt for a Business Analyst role, especially in remote access. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of Azure Virtual Desktop and Zscaler. Make sure you can talk about your experience with remote access technologies confidently. We want you to shine when discussing how you can contribute to the transformation programme!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your skills and interests. Check out our website for roles that fit your profile. Tailor your approach to show how your background in FMCG and operational technology makes you the perfect fit!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the best candidate for the job!
We think you need these skills to ace Business Analyst - Strategic Remote Access in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Analyst role. Highlight your experience with Azure Virtual Desktop, Zscaler, and any relevant projects in FMCG or retail environments. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about remote access transformation and how your background makes you the perfect fit for this role. Let us know what excites you about working with StudySmarter!
Showcase Your Analytical Skills:In your application, be sure to showcase your analytical and problem-solving skills. Provide examples of how you've identified gaps and translated complex requirements into actionable deliverables. We love seeing those skills in action!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Experis UK
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Azure Virtual Desktop and Zscaler. Be ready to discuss how these technologies work and their relevance to remote access. This will show that you’re not just familiar with the terms, but you understand their practical applications.
✨Prepare for Requirements Gathering
Since this role involves leading requirements gathering activities, think about how you would approach this. Prepare examples from your past experiences where you successfully gathered and documented business requirements. Highlight your structured approach and any tools you used.
✨Map Out Your Process Knowledge
Familiarise yourself with process mapping and user journeys related to remote access workflows. Be prepared to discuss how you would identify gaps and pain points in current processes. This will demonstrate your analytical skills and your ability to improve operational efficiency.
✨Engage with Stakeholders
Showcase your stakeholder management skills by preparing to discuss how you’ve engaged with different teams in the past. Think of specific examples where you acted as a bridge between technical and non-technical teams, ensuring everyone was aligned and informed.
