Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team to set up and refresh laptops for users in a dynamic environment.
- Company: Be part of a fast-paced IT deployment project focused on technology rollouts.
- Benefits: Enjoy an immediate start with hands-on experience in a supportive team.
- Why this job: Gain valuable skills while contributing to a major tech initiative that impacts users directly.
- Qualifications: Previous IT support experience and strong attention to detail are essential.
- Other info: This is an onsite, contract-based role located in the Greater Bristol Area.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Join a fast-paced and dynamic IT deployment project as a Support Technician in our Laptop Refresh Clinic. We are seeking proactive, detail-oriented individuals to assist in the efficient delivery and refresh of end-user devices in line with a major technology rollout.
Key Responsibilities:
- Transport devices as instructed by the Contractor Engineer and Site Manager between onsite storage and the Refresh Clinic.
- Login to systems using contractor-provided devices under guidance and supervision.
- Perform hands-on laptop refresh activities following the defined project processes.
- Collect legacy devices from users and issue new devices based on the migration schedule.
- Ensure accurate device tracking — handover and collect the correct number of units daily.
- Update all steps in the Contractor’s workflow management system with precision.
- Promptly report migration issues and escalate unresolved problems to Post Migration Support Engineers.
- Carry out daily manual stock checks and communicate findings to site leadership.
- Prepare collected devices for return — package using original boxes, label per Designation Rules (“Disposal” or “Refurbishment”).
- Secure all devices and equipment in onsite storage at the end of each day.
Skills & Requirements:
- Previous experience in IT support, deployment, or refresh projects.
- Strong attention to detail and ability to follow strict processes.
- Good communication and reporting skills.
- Ability to work independently and within a team.
- Physically able to move equipment between locations safely.
IT Support, Desktop, Support Technician, 2nd Line (Greater Bristol Area) employer: Experis UK
Contact Detail:
Experis UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support, Desktop, Support Technician, 2nd Line (Greater Bristol Area)
✨Tip Number 1
Familiarise yourself with the specific technologies and devices that will be used in the Laptop Refresh Clinic. Understanding the hardware and software involved will not only boost your confidence but also demonstrate your proactive approach during interviews.
✨Tip Number 2
Highlight any previous experience you have with IT support or deployment projects. Be ready to discuss specific examples of how you've successfully managed device refreshes or similar tasks, as this will show your capability to handle the responsibilities of the role.
✨Tip Number 3
Prepare to showcase your attention to detail by discussing how you ensure accuracy in your work. You might want to think of instances where your meticulousness helped avoid issues or improved processes in past roles.
✨Tip Number 4
Since communication is key in this role, practice articulating your thoughts clearly and concisely. Consider preparing a few scenarios where effective communication made a difference in your previous jobs, as this will highlight your ability to work well within a team.
We think you need these skills to ace IT Support, Desktop, Support Technician, 2nd Line (Greater Bristol Area)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support and deployment projects. Emphasise any previous roles where you handled laptop refresh activities or worked with end-user devices.
Craft a Strong Cover Letter: Write a cover letter that showcases your attention to detail and ability to follow processes. Mention specific examples from your past experiences that demonstrate your skills in communication and problem-solving.
Highlight Relevant Skills: In your application, clearly outline your technical skills and any certifications related to IT support. Mention your ability to work independently as well as part of a team, as this is crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this position.
How to prepare for a job interview at Experis UK
✨Show Your Technical Know-How
Be prepared to discuss your previous experience in IT support and deployment projects. Highlight specific examples where you successfully managed device refreshes or resolved technical issues, as this will demonstrate your capability for the role.
✨Emphasise Attention to Detail
Since the role requires strict adherence to processes, share instances where your attention to detail made a difference. Discuss how you ensure accuracy in tracking devices and following procedures, which is crucial for this position.
✨Demonstrate Teamwork and Independence
The job involves both independent work and collaboration with others. Prepare to give examples of how you've effectively worked in a team setting while also being able to take initiative when required.
✨Ask Insightful Questions
Prepare thoughtful questions about the project and the team dynamics. This shows your genuine interest in the role and helps you understand how you can contribute effectively to the Laptop Refresh Clinic.
