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- Tasks: Manage event tech from registration to on-site support, ensuring seamless experiences.
- Company: Join a dynamic team focused on delivering high-profile events with cutting-edge technology.
- Benefits: Enjoy flexible working hours, opportunities for travel, and a vibrant work culture.
- Why this job: Be at the forefront of event innovation while enhancing attendee experiences and making an impact.
- Qualifications: Bachelor's degree preferred; experience in event tech and customer service is essential.
- Other info: Ideal for tech-savvy individuals who thrive under pressure and love problem-solving.
The predicted salary is between 36000 - 60000 £ per year.
Event Technology Manager
We are seeking a highly skilled and detail-oriented Event Technology Manager to oversee the full lifecycle of event registration and technology solutions for high-profile events, tradeshows, and executive programs. This role is pivotal in ensuring seamless, efficient, and brand-aligned event experiences-spanning from website creation and pre-event planning to on-site execution and post-event analysis.
The ideal candidate will combine exceptional organizational skills, a proactive mindset, and strong technical acumen with a passion for delivering outstanding customer service to both internal stakeholders and event attendees.
Key Responsibilities
Pre-Event Registration & Technology Management
- Partner with event planners to understand project requirements, technical scope, and desired functionality.
- Design, develop, and maintain event registration websites and mobile applications, ensuring alignment with brand and data privacy standards.
- Build and implement customized registration strategies, workflows, and attendee journeys.
- Configure and manage event technology platforms (e.g., Cvent, JiffleNow), ensuring they meet specific event requirements.
- Monitor deadlines, quotas, and milestones while coordinating with internal teams and external vendors to ensure timely delivery.
Attendee Communication & Support
- Act as the primary contact for attendee registration inquiries via email, phone, or online platforms.
- Resolve registration issues, including login problems, payment processing errors, and data entry corrections.
- Deliver prompt, professional, and solutions-focused customer support.
Data Management & Reporting
- Collect, validate, and maintain accurate attendee records in event databases.
- Provide real-time registration updates and analytics to event stakeholders.
- Collaborate with IT to troubleshoot and resolve system or data-related issues.
On-Site Event Support (as required)
- Lead on-site registration operations, including badge printing, materials distribution, and payment handling.
- Order and manage event technology equipment and supplies.
- Train, schedule, and oversee on-site registration staff, ensuring a professional attendee experience.
- Represent the brand on-site, particularly when technology is the primary service delivered.
Executive Meeting Coordination
- Manage technology and scheduling for 1:1 executive meetings and booth tours at tradeshows and flagship events.
- Oversee logistics and technology to ensure a seamless experience for participants.
Financial & Payment Processing
- Configure and oversee payment gateways in collaboration with third-party processors.
- Process payments, refunds, and invoicing accurately.
- Reconcile registration revenue and maintain compliance with financial procedures.
Post-Event Analysis
- Produce post-event reports and insights to evaluate event success.
- Gather and analyze attendee feedback to improve future event technology strategies.
- Archive registration data in accordance with compliance policies.
Qualifications & Experience
- Bachelor\’s degree in Business Administration, Event Management, or a related field preferred.
- Proven track record in event registration management, event technology, and customer service roles.
- Proficiency with event registration platforms-Cvent experience preferred; JiffleNow a plus.
- Strong data management and reporting skills, with keen attention to accuracy.
- Excellent communication and interpersonal abilities.
- Proactive problem-solver who thrives under pressure and tight deadlines.
- Flexibility to work evenings, weekends, and travel as required.
This is an exciting opportunity for a tech-savvy event professional to play a hands-on role in delivering exceptional attendee experiences through cutting-edge event technology solutions.
How to apply?
Send a CV to
People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
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Event Technology Manager employer: Experis UK
Contact Detail:
Experis UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event Technology Manager
✨Tip Number 1
Familiarise yourself with the specific event technology platforms mentioned in the job description, such as Cvent and JiffleNow. Having hands-on experience or even completing online tutorials can give you a significant edge during interviews.
✨Tip Number 2
Network with professionals in the event management industry, especially those who have experience with event technology. Attend industry events or join relevant online forums to build connections that could lead to valuable insights or referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed event technology in past roles. Highlight your problem-solving skills and ability to work under pressure, as these are crucial for the Event Technology Manager position.
✨Tip Number 4
Stay updated on the latest trends in event technology and customer service. Being knowledgeable about new tools and strategies will not only impress interviewers but also demonstrate your commitment to delivering exceptional attendee experiences.
We think you need these skills to ace Event Technology Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in event registration management and technology solutions. Emphasise your proficiency with platforms like Cvent and JiffleNow, as well as any customer service roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for event technology and your proactive problem-solving skills. Mention specific examples of how you've successfully managed event technology in the past.
Highlight Technical Skills: In your application, clearly outline your technical acumen, especially in data management and reporting. Provide examples of how you've used technology to enhance attendee experiences at previous events.
Showcase Communication Abilities: Demonstrate your excellent communication and interpersonal skills in your application. Include instances where you've effectively resolved attendee issues or collaborated with teams to ensure successful event execution.
How to prepare for a job interview at Experis UK
✨Know Your Tech
Familiarise yourself with the event technology platforms mentioned in the job description, such as Cvent and JiffleNow. Be prepared to discuss your experience with these tools and how you've used them to enhance event experiences.
✨Showcase Your Organisational Skills
Prepare examples that demonstrate your exceptional organisational skills. Discuss how you've managed multiple projects simultaneously, met tight deadlines, and coordinated with various stakeholders to ensure successful event execution.
✨Customer Service Focus
Highlight your customer service experience by sharing specific instances where you resolved attendee issues or improved their experience. This role requires a proactive approach to problem-solving, so be ready to showcase your ability to handle challenges effectively.
✨Data Management Expertise
Be prepared to discuss your data management skills, particularly in maintaining accurate records and generating reports. Share any relevant experiences where your attention to detail made a significant impact on event outcomes.