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- Tasks: Manage event tech from registration to on-site support for high-profile events.
- Company: Join a dynamic team focused on delivering exceptional event experiences through technology.
- Benefits: Enjoy flexible working hours, opportunities for travel, and a chance to work with cutting-edge tech.
- Why this job: Be at the forefront of event innovation while enhancing attendee experiences and building your skills.
- Qualifications: Bachelor's degree preferred; experience in event tech and customer service is a must.
- Other info: Ideal for tech-savvy individuals who thrive under pressure and love problem-solving.
The predicted salary is between 36000 - 60000 £ per year.
Event Technology Manager
We are seeking a highly skilled and detail-oriented Event Technology Manager to oversee the full lifecycle of event registration and technology solutions for high-profile events, tradeshows, and executive programs. This role is pivotal in ensuring seamless, efficient, and brand-aligned event experiences-spanning from website creation and pre-event planning to on-site execution and post-event analysis.
The ideal candidate will combine exceptional organizational skills, a proactive mindset, and strong technical acumen with a passion for delivering outstanding customer service to both internal stakeholders and event attendees.
Key Responsibilities
Pre-Event Registration & Technology Management
- Partner with event planners to understand project requirements, technical scope, and desired functionality.
- Design, develop, and maintain event registration websites and mobile applications, ensuring alignment with brand and data privacy standards.
- Build and implement customized registration strategies, workflows, and attendee journeys.
- Configure and manage event technology platforms (e.g., Cvent, JiffleNow), ensuring they meet specific event requirements.
- Monitor deadlines, quotas, and milestones while coordinating with internal teams and external vendors to ensure timely delivery.
Attendee Communication & Support
- Act as the primary contact for attendee registration inquiries via email, phone, or online platforms.
- Resolve registration issues, including login problems, payment processing errors, and data entry corrections.
- Deliver prompt, professional, and solutions-focused customer support.
Data Management & Reporting
- Collect, validate, and maintain accurate attendee records in event databases.
- Provide real-time registration updates and analytics to event stakeholders.
- Collaborate with IT to troubleshoot and resolve system or data-related issues.
On-Site Event Support (as required)
- Lead on-site registration operations, including badge printing, materials distribution, and payment handling.
- Order and manage event technology equipment and supplies.
- Train, schedule, and oversee on-site registration staff, ensuring a professional attendee experience.
- Represent the brand on-site, particularly when technology is the primary service delivered.
Executive Meeting Coordination
- Manage technology and scheduling for 1:1 executive meetings and booth tours at tradeshows and flagship events.
- Oversee logistics and technology to ensure a seamless experience for participants.
Financial & Payment Processing
- Configure and oversee payment gateways in collaboration with third-party processors.
- Process payments, refunds, and invoicing accurately.
- Reconcile registration revenue and maintain compliance with financial procedures.
Post-Event Analysis
- Produce post-event reports and insights to evaluate event success.
- Gather and analyze attendee feedback to improve future event technology strategies.
- Archive registration data in accordance with compliance policies.
Qualifications & Experience
- Bachelor\’s degree in Business Administration, Event Management, or a related field preferred.
- Proven track record in event registration management, event technology, and customer service roles.
- Proficiency with event registration platforms-Cvent experience preferred; JiffleNow a plus.
- Strong data management and reporting skills, with keen attention to accuracy.
- Excellent communication and interpersonal abilities.
- Proactive problem-solver who thrives under pressure and tight deadlines.
- Flexibility to work evenings, weekends, and travel as required.
This is an exciting opportunity for a tech-savvy event professional to play a hands-on role in delivering exceptional attendee experiences through cutting-edge event technology solutions.
How to apply?
Send a CV to
People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
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Event Technology Manager employer: Experis UK
Contact Detail:
Experis UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event Technology Manager
✨Tip Number 1
Familiarise yourself with the specific event technology platforms mentioned in the job description, like Cvent and JiffleNow. Having hands-on experience or even completing online tutorials can give you a significant edge during interviews.
✨Tip Number 2
Network with professionals in the event management industry, especially those who have experience with event technology. Attend industry events or join relevant online forums to make connections that could lead to valuable insights or referrals.
✨Tip Number 3
Prepare to discuss your problem-solving skills by thinking of specific examples where you've successfully managed event technology challenges. This will demonstrate your proactive mindset and ability to thrive under pressure.
✨Tip Number 4
Showcase your customer service skills by preparing anecdotes that highlight your experience in resolving attendee issues. Being able to articulate how you’ve provided solutions in past roles will resonate well with the hiring team.
We think you need these skills to ace Event Technology Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in event registration management and technology solutions. Emphasise your proficiency with platforms like Cvent and JiffleNow, as well as any customer service roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for event technology and your proactive problem-solving skills. Mention specific examples of how you've successfully managed events or resolved technical issues in the past.
Highlight Technical Skills: In your application, clearly outline your technical acumen, especially with event technology platforms. Include any relevant certifications or training that demonstrate your expertise in managing event technology.
Showcase Communication Abilities: Since the role involves significant attendee communication, provide examples of how you've effectively communicated with stakeholders in previous roles. Highlight your ability to resolve issues and deliver excellent customer support.
How to prepare for a job interview at Experis UK
✨Showcase Your Technical Skills
As an Event Technology Manager, you'll need to demonstrate your proficiency with event registration platforms like Cvent and JiffleNow. Be prepared to discuss your experience with these tools and how you've used them to enhance event experiences in the past.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially under pressure. Think of specific examples where you've successfully resolved registration issues or improved attendee experiences, and be ready to share these stories.
✨Highlight Your Organisational Skills
This role requires exceptional organisational skills. Be ready to explain how you manage multiple tasks, deadlines, and stakeholders effectively. Discuss any tools or methods you use to stay organised during high-pressure events.
✨Demonstrate Customer Service Excellence
Customer service is key in this role. Prepare to discuss how you've handled attendee inquiries and complaints in the past. Highlight your approach to ensuring a positive experience for all participants, as this will resonate well with the interviewers.