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- Tasks: Lead a dynamic team to oversee digital operations and ensure top-tier performance.
- Company: Join Experis UK, shaping the future of digital infrastructure and services.
- Benefits: Enjoy a competitive salary, benefits, and opportunities for professional growth.
- Why this job: Make a real impact in digital operations while leading innovative projects.
- Qualifications: Proven experience in IT management and strong leadership skills required.
- Other info: Collaborative environment with excellent career advancement opportunities.
The predicted salary is between 36000 - 60000 ÂŁ per year.
We are dedicated to shaping the future of digital infrastructure and services. We are seeking a highly motivated and experienced Digital Operations Manager to oversee the daily operations of our digital ecosystem, ensuring top-tier performance, security, and compliance. This is an exciting opportunity to lead a dynamic team and drive the success of our digital projects.
As the Digital Operations Manager, you will play a pivotal role in maintaining the integrity of our IT systems, collaborating closely with cross‑functional teams, and ensuring our digital operations meet the highest standards.
Key Responsibilities:- Team Leadership and Management: Lead, mentor, and manage a diverse team of IT professionals including an Application Support Specialist, Technical Project Manager, Cyber Security and Compliance Analyst, and End‑to‑End QA Specialist. Allocate resources efficiently to ensure timely and successful project delivery. Conduct regular performance reviews and provide ongoing feedback to foster growth and development within the team.
- Operational Oversight: Oversee the daily operations of digital systems, applications, and infrastructure. Ensure high availability and performance of all IT services and applications. Implement and maintain monitoring systems to proactively identify and resolve issues.
- Application Support: Manage application support activities to ensure the prompt resolution of incidents and service requests. Collaborate with the Application Support Manager to develop and implement effective support processes and documentation. Ensure all applications are updated, patched, and maintained in line with best practices.
- Technical Project Management: Oversee the planning, execution, and delivery of technical projects. Work closely with the Technical Project Manager to ensure projects are completed on time, within scope, and budget. Facilitate communication and collaboration between project teams and stakeholders.
- Cyber Security and Compliance: Ensure the implementation and adherence to cyber security policies and procedures. Collaborate with the Cyber Security and Compliance resources to conduct regular security assessments and audits. Manage compliance with relevant regulations and standards, such as GDPR and Cyber Essentials Plus.
- Quality Assurance: Oversee the end‑to‑end quality assurance process for all digital products and services. Work with the End‑to‑End QA Specialist to develop comprehensive test plans and ensure thorough testing. Ensure quality assurance processes are followed to maintain high standards.
- Strategic Planning and Improvement: Develop and implement strategies to enhance digital operations and IT service delivery. Identify opportunities for process optimisation and efficiency gains.
- Stakeholder Communication: Act as the primary point of contact for all digital operations‑related matters. Provide regular updates to senior management on the status of projects, operational performance, and security compliance. Facilitate effective communication between IT teams and business units.
- Problem Solving and Incident Management: Manage and resolve high‑priority incidents and critical issues. Conduct root cause analysis and implement corrective actions to prevent recurrence. Develop and maintain incident response plans and procedures.
- Proven experience as a Digital Operations Manager, IT Manager, Support Manager, or similar role.
- Strong leadership and team management skills with the ability to mentor and inspire a diverse team.
- Excellent understanding of IT infrastructure, application support, and digital operations.
- Demonstrated experience in managing technical projects and ensuring successful delivery.
- In‑depth knowledge of cyber security principles and compliance requirements.
- Strong understanding of quality assurance processes and methodologies.
- Exceptional problem‑solving and analytical abilities.
- Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels.
- Familiarity with IT service management (ITSM) frameworks such as ITIL.
- Relevant certifications (e.g., PMP, CISSP, ITIL) are advantageous.
- Competitive salary and benefits package.
- A dynamic, collaborative work environment with opportunities for professional development and growth.
- A chance to lead and shape the future of digital operations.
Digital Operations Manager, IT Manager in England employer: Experis UK
Contact Detail:
Experis UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Operations Manager, IT Manager in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their digital operations and think about how your skills can contribute. Tailor your responses to show you're the perfect fit for their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms. This will help you articulate your experience and demonstrate your problem-solving skills effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Digital Operations Manager, IT Manager in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Digital Operations Manager role. Highlight your relevant experience in IT management, team leadership, and digital operations. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about digital operations and how you can contribute to our team. Be sure to mention any specific projects or achievements that showcase your expertise.
Showcase Your Problem-Solving Skills: In your application, don't forget to highlight your problem-solving abilities. Share examples of how you've tackled challenges in previous roles, especially in IT operations or project management. We love seeing candidates who can think on their feet!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're keen on joining our team!
How to prepare for a job interview at Experis UK
✨Know Your Digital Operations
Make sure you understand the key responsibilities of a Digital Operations Manager. Brush up on your knowledge of IT infrastructure, application support, and digital operations. Be ready to discuss how you've successfully managed similar tasks in the past.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership and team management experience. Think about times when you mentored a team or resolved conflicts. This role requires strong leadership, so demonstrating your ability to inspire and manage a diverse team will be crucial.
✨Be Ready for Technical Questions
Expect questions related to technical project management and cyber security compliance. Familiarise yourself with relevant frameworks like ITIL and be prepared to discuss how you've implemented best practices in previous roles.
✨Communicate Effectively
Since stakeholder communication is key in this role, practice articulating your thoughts clearly. Prepare to explain complex technical concepts in simple terms, as you'll need to engage with various teams and senior management.
