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- Tasks: Provide on-site IT support and solve tech issues for customers.
- Company: Leading IT services company with a focus on service excellence.
- Benefits: Up to £27k salary, £4000 shift allowance, fuel card, and van.
- Why this job: Join a dynamic team and make a real difference in customer support.
- Qualifications: Strong customer-facing skills, full UK driving license, and CompTIA A+ certification.
- Other info: Exciting opportunities for growth in a fast-paced environment.
The predicted salary is between 24000 - 30000 £ per year.
A leading IT services company is looking for a proactive Desktop Support Engineer based in Edinburgh. The role involves providing on-site IT support across various customer locations and requires strong customer-facing skills, a full UK driving license, and relevant technical certifications like CompTIA A+.
This is a full-time position offering up to £27k plus a £4000 shift allowance, fuel card, van, and strong benefits. Join a dynamic team dedicated to service excellence and innovation.
Field & Desktop IT Engineer - On-Site Support Pro in Edinburgh employer: Experis UK
Contact Detail:
Experis UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field & Desktop IT Engineer - On-Site Support Pro in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in companies you're interested in. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by practising common questions and scenarios related to on-site support. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your customer-facing skills during interviews. Share specific examples of how you've handled challenging situations with clients. This will demonstrate your proactive approach and problem-solving abilities.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Field & Desktop IT Engineer - On-Site Support Pro in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the job description. We want to see how your background aligns with the role of a Desktop Support Engineer, so don’t hold back on showcasing your customer-facing skills and technical certifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how you can contribute to our team. We love seeing enthusiasm, so let your personality come through while keeping it professional.
Showcase Your Technical Skills: Since this role requires specific technical knowledge, make sure to mention your certifications like CompTIA A+. We want to know what makes you a tech whiz, so include any relevant projects or experiences that demonstrate your expertise.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Experis UK
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around the CompTIA A+ certification topics. Be ready to discuss troubleshooting techniques and common issues you might face in desktop support.
✨Show Off Your Customer Skills
Since this role involves a lot of customer interaction, prepare examples of how you've successfully handled difficult situations with clients. Highlight your communication skills and ability to remain calm under pressure.
✨Be Ready for Practical Scenarios
Expect some practical questions or scenarios during the interview. Think about how you would approach real-life IT problems and be prepared to explain your thought process clearly.
✨Understand the Company Culture
Research the company’s values and mission. Show that you’re not just looking for any job, but that you’re genuinely interested in being part of their dynamic team dedicated to service excellence and innovation.
