At a Glance
- Tasks: Provide on-site IT support and troubleshoot hardware and software issues.
- Company: Leading IT services company in Bristol with a supportive team culture.
- Benefits: Professional development opportunities and a dynamic work environment.
- Why this job: Join a fast-paced team and enhance your tech skills while helping customers.
- Qualifications: Customer service skills and relevant technical certifications like CompTIA A+.
- Other info: Participate in a 24/7 service rota for diverse experiences.
The predicted salary is between 30000 - 42000 £ per year.
A leading IT services company in Bristol is seeking a proactive Desktop Support Engineer to provide on-site IT hardware and software support across various customer locations.
The role requires excellent customer service skills, relevant technical certifications like CompTIA A+, and the ability to work unsupervised.
Successful candidates will thrive in a fast-paced environment and participate in a 24/7 service rota.
This position offers opportunities for professional development within a supportive team.
On-Site IT Field Engineer & Desktop Support in Bristol employer: Experis UK
Contact Detail:
Experis UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On-Site IT Field Engineer & Desktop Support in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! If you’ve got relevant technical certifications like CompTIA A+, make sure to highlight them in conversations. Bring up specific projects or experiences that showcase your problem-solving abilities and customer service skills.
✨Tip Number 3
Prepare for the interview by practising common questions related to desktop support and IT troubleshooting. We recommend doing mock interviews with friends or using online resources to get comfortable with your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for proactive candidates who are ready to thrive in a fast-paced environment like ours.
We think you need these skills to ace On-Site IT Field Engineer & Desktop Support in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills, especially those related to IT support and customer service. We want to see how you can bring value to our team!
Show Off Your Certifications: If you've got technical certifications like CompTIA A+, flaunt them! They’re a big plus for us and show that you're serious about your professional development.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point about why you’d be a great fit.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Experis UK
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around hardware and software support. Be ready to discuss your experience with tools and technologies relevant to the role, like CompTIA A+. This will show that you're not just a people person but also technically savvy.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved issues or went above and beyond for a client. This will demonstrate your proactive approach and ability to thrive in a fast-paced environment.
✨Demonstrate Your Independence
The job requires working unsupervised, so be ready to talk about times when you've taken initiative. Share stories that highlight your problem-solving skills and how you manage your time effectively without constant oversight. This will reassure them that you can handle the responsibilities of the role.
✨Prepare for the 24/7 Service Rota
Understand the demands of a 24/7 service rota and be prepared to discuss your availability and flexibility. If you have experience working in similar environments, share that too. Showing that you're ready and willing to adapt to the needs of the team will make you a strong candidate.