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- Tasks: Lead and execute training strategies for IT transformations in CRM and ERP systems.
- Company: Dynamic organisation focused on digital transformation and capability building.
- Benefits: Competitive salary, travel opportunities, and professional development.
- Why this job: Drive impactful change and help teams adapt to innovative technologies.
- Qualifications: Proven experience in IT training and transformation management.
- Other info: Collaborative environment with opportunities for career advancement.
The predicted salary is between 48000 - 72000 £ per year.
We are looking to recruit a Senior IT Training Manager – with a proven background in working on IT Transformations across CRM programmes. You will take responsibility for leading, planning, and executing the learning and development strategies required to support an organisation's transition to new digital technologies and business processes to ensure business and operational success.
Core Responsibilities
- Build internal capability on a CRM / ERP programme – Proven background with success stories to draw on.
- Designing and Developing Programs: Designs and oversees the creation of blended learning solutions, which may include e-learning modules, classroom training, workshops, and support materials (manuals, video libraries).
- Managing Change and Adoption: Acts as a key driver for user adoption, communicating the why behind changes and managing resistance to ensure a smooth transition across different departments and levels.
- Stakeholder Management: Collaborates with senior executives, IT specialists, and department heads to align training initiatives with overall business goals and technology strategy.
- Evaluating Effectiveness: Tracks key performance indicators (KPIs) and gathers feedback to measure the impact of training programs on performance and ensure the transformation delivers long‐term value and benefits.
- Resource Modelling: Manage the internal training staff and resources.
If this role sounds of interest please send me your CV for more details.
IT Training Manager - IT Transformation, CRM, ERP - Outside IR35 in Birmingham employer: Experis UK
Contact Detail:
Experis UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Training Manager - IT Transformation, CRM, ERP - Outside IR35 in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT training and transformation space. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your success stories! When you get the chance to chat with potential employers, highlight your past achievements in CRM and ERP implementations. Share specific examples of how you’ve driven user adoption and managed change effectively.
✨Tip Number 3
Prepare for interviews by researching the company’s current tech stack and training needs. Tailor your responses to show how your experience aligns with their goals, especially around capability building and operational change.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace IT Training Manager - IT Transformation, CRM, ERP - Outside IR35 in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with IT transformations, especially in CRM and ERP systems. We want to see those success stories that show how you've made a difference in previous roles!
Showcase Your Skills: When writing your application, emphasise your ability to design and develop training programmes. Mention any blended learning solutions you've created, as this is key for us in the role of IT Training Manager.
Communicate Change Effectively: We’re looking for someone who can manage change and drive user adoption. In your application, share examples of how you've communicated the 'why' behind changes and helped teams transition smoothly.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Experis UK
✨Know Your Stuff
Make sure you brush up on your knowledge of CRM and ERP systems, especially Salesforce, Dynamics, and Oracle. Be ready to share specific examples from your past experiences where you've successfully implemented training programmes or managed IT transformations.
✨Showcase Your Change Management Skills
Prepare to discuss how you've driven user adoption in previous roles. Think about the strategies you used to communicate changes and manage resistance. Having a few success stories at the ready will really help you stand out.
✨Engage with Stakeholders
Be ready to talk about your experience collaborating with senior executives and department heads. Highlight how you aligned training initiatives with business goals and technology strategies. This shows you understand the bigger picture and can work across different levels.
✨Metrics Matter
Familiarise yourself with key performance indicators (KPIs) related to training effectiveness. Be prepared to discuss how you've tracked and evaluated the impact of your training programmes in the past. This demonstrates your commitment to ensuring long-term value from your initiatives.
