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- Tasks: Provide hands-on IT support and troubleshoot complex issues for customers.
- Company: Join a dynamic technology staffing agency in Wrexham.
- Benefits: Competitive daily rate of £150-£180 and onsite experience.
- Why this job: Perfect for tech enthusiasts who love solving problems and helping others.
- Qualifications: 3-5 years in IT Service Desk roles with strong technical skills.
- Other info: Great opportunity to enhance your IT career in a busy environment.
The predicted salary is between 30000 - 43200 £ per year.
A technology staffing agency is looking for an experienced IT Support Engineer to join a busy onsite support team in Wrexham. This role requires strong customer-facing skills, excellent technical ability, and proven experience providing 2nd line support.
The ideal candidate will have:
- 3-5 years of experience in IT Service Desk roles
- Solid knowledge of Windows OS
- Active Directory
- Networking
This is an onsite contract position offering £150-£180 per day, ideal for those who enjoy hands-on support and complex troubleshooting.
Onsite IT Support Engineer - 2nd Line Specialist (Wrexham) employer: Experis - ManpowerGroup
Contact Detail:
Experis - ManpowerGroup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite IT Support Engineer - 2nd Line Specialist (Wrexham)
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent projects. This will help us tailor our answers and show that we're genuinely interested in being part of their team.
✨Tip Number 2
Practice your technical skills! Since this role is all about 2nd line support, brush up on your knowledge of Windows OS, Active Directory, and networking. We want to be ready to tackle any technical questions that come our way.
✨Tip Number 3
Show off those customer-facing skills! During the interview, share examples of how we've successfully handled difficult situations with clients. This will demonstrate our ability to provide excellent support in a busy environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our progress and stay updated on any new opportunities that pop up.
We think you need these skills to ace Onsite IT Support Engineer - 2nd Line Specialist (Wrexham)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT Service Desk roles and showcases your technical skills. We want to see how your background aligns with the requirements for the Onsite IT Support Engineer position.
Show Off Your Customer Skills: Since this role is all about customer-facing support, don’t forget to include examples of how you've successfully interacted with clients. We love seeing candidates who can communicate effectively and provide top-notch service.
Be Specific About Your Technical Skills: When listing your technical abilities, be specific! Mention your experience with Windows OS, Active Directory, and networking. We’re looking for those details that set you apart from the rest.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Experis - ManpowerGroup
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Windows OS, Active Directory, and networking. Be ready to discuss specific scenarios where you've successfully resolved issues, as this will show your hands-on experience.
✨Show Off Your Customer Skills
Since this role requires strong customer-facing skills, think of examples where you've provided excellent support. Prepare to share how you handled difficult situations or communicated complex technical information to non-technical users.
✨Prepare for Troubleshooting Scenarios
Expect to be asked about troubleshooting processes. Practice explaining your thought process when diagnosing and resolving IT issues. This will demonstrate your problem-solving abilities and how you approach complex challenges.
✨Research the Company Culture
Take some time to understand the company’s values and work environment. This will help you tailor your answers to align with their culture and show that you're genuinely interested in being part of their team.
