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For Companies At a Glance
- Tasks: Conduct user research and analyse data to improve digital services.
- Company: Join a global leader in consulting and digital transformation.
- Benefits: Competitive daily rate, flexible working environment, and opportunity for impactful work.
- Why this job: Make a difference by shaping user experiences on a national scale.
- Qualifications: Experience in quantitative research and A/B testing is essential.
- Other info: Collaborative team culture with opportunities for professional growth.
The predicted salary is between 28000 - 42000 £ per year.
Duration: 6 months
Location: Telford
Rate: £350 Per Day - Umbrella only
Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms.
Role Purpose / Summary
User Researcher needed on One Login to support the Private & Public Beta Phase.
Key Responsibilities
- Work with Performance Analysts (PAs) to interpret performance data from various data sources (e.g. digital journey, support channels).
- Research design & experimentation.
- Design and run A/B tests and controlled experiments to evaluate service changes, in collaboration with the HMRC Experimentation team.
- Develop hypotheses, define success metrics, and ensure statistical validity.
- Build processes for integrating qualitative insights with quantitative findings.
- Champion triangulation to ensure robust, multi-source evidence for decision‑making.
- Produce concise weekly outputs and dashboards for senior stakeholders.
- Translate complex data into clear, actionable insights for non‑technical audiences.
- Ensure compliance with GDS (Government Digital Service) standards and ethical research practices.
- Advocate for evidence‑based decision‑making across teams and departments.
Qualifications & Essential Skills
- Proven experience in quantitative research within a user‑centred design or public sector context.
- Experience working with Performance Analysts.
- Experience working on a service that operates on a national level and at scale.
- Ability to design and implement A/B experiments and interpret results confidently.
- Familiarity with qualitative research methods and integrating them into quantitative frameworks.
- Excellent communication skills with the ability to produce clear, concise outputs for senior stakeholders.
All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
User Researcher in Telford employer: Experis - ManpowerGroup
Contact Detail:
Experis - ManpowerGroup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Researcher in Telford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect on LinkedIn. We can’t stress enough how personal connections can open doors that applications alone can’t.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to user research. We recommend doing mock interviews with friends or using online platforms to get comfortable with articulating your experience.
✨Tip Number 3
Showcase your work! Create a portfolio that highlights your best projects, especially those involving A/B testing and data interpretation. We love seeing tangible evidence of your skills in action.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who want to make an impact in user research.
We think you need these skills to ace User Researcher in Telford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the User Researcher role. Highlight your experience with quantitative research and any work you've done with Performance Analysts. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about user research and how you can contribute to our team. Don't forget to mention your experience with A/B testing and translating data into insights.
Showcase Your Communication Skills: Since you'll be producing outputs for senior stakeholders, it's crucial to demonstrate your ability to communicate complex ideas clearly. Use examples in your application that show how you've done this in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Experis - ManpowerGroup
✨Know Your Research Methods
Brush up on both quantitative and qualitative research methods. Be ready to discuss how you've used these in past projects, especially in user-centred design. This will show that you understand the role's requirements and can hit the ground running.
✨Prepare for A/B Testing Questions
Since the role involves designing and running A/B tests, be prepared to explain your approach to experimentation. Think of specific examples where you've defined success metrics and interpreted results. This will demonstrate your hands-on experience and analytical skills.
✨Communicate Clearly
You’ll need to translate complex data into actionable insights for non-technical audiences. Practice explaining your past research findings in simple terms. This will help you showcase your communication skills, which are crucial for this role.
✨Understand GDS Standards
Familiarise yourself with Government Digital Service standards and ethical research practices. Being able to discuss how you ensure compliance in your work will set you apart and show that you’re serious about the role.
