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For Companies At a Glance
- Tasks: Support multiple enterprise accounts and secure public sector projects across the Midlands.
- Company: Major UK technology services provider with a focus on innovation.
- Benefits: Competitive pay, varied workload, and opportunities for contract renewal.
- Why this job: Enjoy autonomy and field-based work while making a real impact.
- Qualifications: Experience in mobile technical support and strong customer service skills required.
- Other info: Dynamic role with exposure to prestigious clients and excellent career development.
The predicted salary is between 13 - 16 £ per hour.
Mobile IT Technician (Field-Based) £19.34 per hour (Umbrella) Contract | Jan-Dec 2026 | Full-Time | Mon-Fri | 09:00-17:30
Location: Central Birmingham & West/East Midlands (Must live within 20 miles)
Clearance: Must be eligible for SC Clearance
Driving Licence: Essential
Overview
We are recruiting an experienced Mobile Technician to join a major UK technology services provider, supporting multiple enterprise accounts and secure public sector projects across the Midlands. This is a fantastic role for someone who enjoys varied workloads, customer-facing support, and being out on the road each day. This is a 12-month contract running from January to December 2026, with strong potential for renewal based on project pipeline.
Key Responsibilities
- Deliver support on-site across multiple customer locations
- Diagnose and resolve hardware and software issues
- Carry out break-fix, device swaps, imaging, configuration, upgrades
- Support multi-site technical rollouts (e.g., secure device refreshes, payment system deployments)
- Liaise with project and service teams to meet SLAs
- Provide high-quality face-to-face customer service
- Travel throughout Central Birmingham and the wider Midlands region
Types of Projects You'll Support
- Major finance and banking clients
- Automotive and engineering organisations
- Telecoms & enterprise infrastructure environments
- Government-linked programmes (defence, justice, health, secure systems)
- National chip-and-pin, POS and workplace refresh rollouts
Requirements
Essential
- Full UK driving licence
- Experience in mobile/field-based technical support
- Confident with Windows troubleshooting, imaging & hardware repair
- Strong face-to-face communication and customer service skills
- Able to work independently across multiple daily site visits
- Data Centre Operations, troubleshooting
- Eligible for Security Clearance (SC)
Desirable
- Vendor certifications (Dell/HP/Lenovo)
- Break-fix or desktop engineering background
- Experience in secure or enterprise environments
- Project rollout experience
Location Requirement
You must live within 20 miles of Central Birmingham to ensure effective coverage across the Midlands.
Rate & Contract Details
- Umbrella Rate: £19.34 per hour
- Start: ASAP
- End: 31 December 2026
- Schedule: Monday-Friday | 09:00-17:30
- Holiday: 31 days
- IR35: Unknown
- Role Type: Consultant - Mobile Technician (Level 2)
Why This Role Stands Out
- Consistent, long-term mobile engineering contract
- Exposure to prestigious enterprise and secure public sector environments
- Strong development path for techs wanting secure/government experience
- Dynamic day-to-day workload with frequent customer interaction
- Excellent role for someone who enjoys autonomy and field-based work
SC Cleared - Mobile IT Technician (Field-Based) - 464789 employer: Experis - ManpowerGroup
Contact Detail:
Experis - ManpowerGroup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SC Cleared - Mobile IT Technician (Field-Based) - 464789
✨Tip Number 1
Get your face out there! Networking is key, so attend industry events or local meetups. Chat with people in the field and let them know you're on the lookout for opportunities.
✨Tip Number 2
Don’t underestimate the power of social media! Use platforms like LinkedIn to connect with recruiters and hiring managers. Share your skills and experiences to catch their eye.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by doing mock sessions with friends or family. Focus on showcasing your technical skills and customer service experience.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might be a perfect fit for you. Plus, it’s a great way to get noticed by our hiring team directly.
We think you need these skills to ace SC Cleared - Mobile IT Technician (Field-Based) - 464789
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in mobile and field-based technical support. We want to see how your skills match the job requirements, so don’t be shy about showcasing your troubleshooting and customer service abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your experience with Windows troubleshooting and any relevant projects you've worked on. We love seeing enthusiasm and a personal touch!
Showcase Your Driving Experience: Since a full UK driving licence is essential, make sure to mention your driving experience in your application. We need someone who can travel across Central Birmingham and the Midlands, so let us know how comfortable you are with being on the road!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Experis - ManpowerGroup
✨Know Your Tech Inside Out
Make sure you brush up on your Windows troubleshooting skills and hardware repair knowledge. Be ready to discuss specific examples of how you've diagnosed and resolved issues in the past, especially in a mobile or field-based setting.
✨Show Off Your Customer Service Skills
Since this role involves face-to-face interactions, prepare to share experiences where you provided excellent customer service. Think about times when you turned a challenging situation into a positive outcome for the client.
✨Demonstrate Your Independence
This job requires working independently across multiple sites, so be prepared to talk about how you manage your time and prioritise tasks. Share examples of how you've successfully handled a busy schedule in previous roles.
✨Get Familiar with Security Clearance
As eligibility for SC clearance is essential, do some research on what that entails. Be ready to discuss your understanding of security protocols and why you’re a suitable candidate for this level of clearance.
