At a Glance
- Tasks: Lead global projects, manage clinical trial operations, and enhance user satisfaction.
- Company: Join a leading global pharmaceutical and biotechnology company.
- Benefits: Competitive daily rate, dynamic work environment, and opportunities for professional growth.
- Why this job: Make a real impact in clinical operations and drive innovation in healthcare.
- Qualifications: Strong project management skills and understanding of clinical operations.
- Other info: Collaborate with diverse teams and adapt to a fast-paced, global setting.
The predicted salary is between 60000 - 84000 £ per year.
Our client is a Global Pharmaceutical and biotechnology company and they are seeking a Business Support Manager to join our global clinical operations team. This role will focus on enabling efficient study start-up, monitoring, clinical trial management, and electronic Trial Master File activities, ensuring maximum end-user and external customer satisfaction.
Key Responsibilities:
- Participate in cross-functional global project teams, providing expertise and compiling user requirements for system development.
- Develop expert knowledge of relevant applications and advise on optimal utilization.
- Recommend business rules and system policies/procedures.
- Coordinate and perform administration tasks for key tools.
- Conduct User Acceptance Testing (UAT) and system validation.
- Manage quality checks and housekeeping activities.
- Develop system training and support events.
- Collaborate with process experts to define feature roadmaps.
- Analyse reporting options to support operational plan compliance.
- Troubleshoot escalated system issues.
- Identify opportunities for application improvements.
Key Skills:
- Strong project management capabilities.
- Broad understanding of global clinical operations processes and ability to translate these into integrated IT solutions.
- Flexibility to adapt to changing business needs and priorities.
- Effective technical and analytical skills to propose innovative solutions.
- Ability to collaborate within a multi-cultural, global, matrix organization.
- Leadership in cross-functional projects with global impact.
- Strong written and verbal English communication skills.
Desired Skills:
- Knowledge of Veeva Vault Clinical.
Business Support Manager in Reading employer: Experis - ManpowerGroup
Contact Detail:
Experis - ManpowerGroup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Manager in Reading
✨Tip Number 1
Network like a pro! Reach out to your connections in the pharmaceutical and biotechnology sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Familiarise yourself with their clinical operations and any recent developments. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your project management skills! Be ready to discuss specific examples of how you've successfully managed projects in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, it’s a great way to ensure your application gets seen by the right people. Let’s get you that Business Support Manager role!
We think you need these skills to ace Business Support Manager in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Support Manager role. Highlight your project management skills and any experience in clinical operations. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences that relate to the key responsibilities mentioned in the job description.
Showcase Your Communication Skills: Since strong written communication is key for this role, make sure your application is clear and concise. We appreciate well-structured applications that reflect your ability to communicate effectively, so proofread before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Experis - ManpowerGroup
✨Know Your Stuff
Make sure you brush up on your knowledge of global clinical operations and the specific tools mentioned in the job description, like Veeva Vault Clinical. Being able to discuss how these systems work and how you've used them in the past will show that you're not just a good fit, but that you can hit the ground running.
✨Showcase Your Project Management Skills
Prepare examples from your previous experience where you've successfully managed projects, especially in a cross-functional team. Highlight how you coordinated tasks, communicated with stakeholders, and ensured project goals were met. This will demonstrate your capability to lead and collaborate effectively.
✨Be Ready for Problem-Solving
Expect questions that assess your analytical skills and ability to troubleshoot issues. Think of specific instances where you've identified problems and proposed innovative solutions. This will showcase your technical prowess and adaptability to changing business needs.
✨Practice Your Communication
Since strong written and verbal communication skills are key, practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend or colleague to get comfortable discussing your experiences and answering potential questions.