At a Glance
- Tasks: Lead training design and delivery for a Salesforce transformation programme in financial services.
- Company: Join a dynamic team focused on innovative training solutions.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement and user adoption.
- Why this job: Make a real impact by empowering colleagues to embrace new systems and processes.
- Qualifications: Experience in managing training for Salesforce or CRM implementations is essential.
The predicted salary is between 54000 - 66000 £ per year.
Programme Training Manager - Salesforce
The Programme Training Manager will lead the design, delivery and coordination of training for a Salesforce transformation programme within financial services (sector experience nice to have but not essential).
The role ensures colleagues are prepared to adopt new processes, systems and ways of working through effective, role-based and engaging learning.
Key Responsibilities
- Develop and deliver the programme-wide training strategy, plan and schedule.
- Work with business SMEs, Salesforce specialists and change teams to define learning needs.
- Create role-based learning materials, including guides, e-learning, workshops and system demonstrations.
- Coordinate training delivery across business units, locations and stakeholder groups.
- Engage business leaders and managers to support adoption and reinforce new behaviours.
- Track attendance, completion, feedback and readiness metrics, reporting progress to programme governance.
- Manage learning risks, dependencies and training-related actions within the wider programme plan.
- Ensure training content reflects financial-services processes, controls, data requirements and regulatory expectations.
- Establish a network of trainers, super-users and change champions to provide ongoing support.
- Support the transition from programme delivery to business-owned learning and continuous improvement.
Experience and Skills
- Proven experience managing training for large-scale Salesforce or CRM implementations.
- Strong knowledge of learning strategy, instructional design and blended delivery methods.
- Experience working within financial services, with an understanding of regulated environments.
- Excellent stakeholder management and communication skills.
- Ability to manage multiple workstreams, vendors and delivery deadlines.
- Experience using learning platforms and analysing adoption, completion and feedback data.
- Strong understanding of change management and user adoption principles.
- Salesforce certifications or experience would be desirable.
- Success Profile
- A successful candidate will combine programme leadership, learning expertise and business empathy to deliver training that enables confident Salesforce adoption and supports sustainable operational change.
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Programme Training Manager - Salesforce employer: Experis - ManpowerGroup
Experis - ManpowerGroup is an exceptional employer that values innovation and collaboration, offering a dynamic work culture where employees can thrive. With a strong focus on professional development, you will have access to numerous growth opportunities while working in a hybrid environment that promotes work-life balance. Join us in the UK, where your expertise in test management will be recognised and rewarded within a supportive team dedicated to delivering excellence.
