At a Glance
- Tasks: Lead the design and delivery of ServiceNow ITOM solutions in a dynamic environment.
- Company: Join a leading tech firm focused on innovative IT operations management.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Work in a collaborative team with excellent career advancement opportunities.
- Why this job: Shape the future of IT operations with cutting-edge technology and impactful projects.
- Qualifications: Proven experience as a ServiceNow Architect with strong technical skills.
The predicted salary is between 72000 - 88000 £ per year.
- Technical Architect - Service Now ITOM
- 60% Onsite
- Inside IR35
- Clearance Required: Active SC Clearance
- Nationality Requirement: Sole UK National
The Opportunity
We are looking for an experienced
Service Now ITOM Technical Architect to support the design and delivery of Service Now IT Operations Management capabilities within a large-scale, complex enterprise environment.
This is a key architectural role where you will provide technical leadership across Service Now ITOM solutions, helping shape strategy, define architecture, and ensure successful delivery of scalable, secure, and maintainable solutions.
Key Responsibilities
- Lead architecture and solution design activities for Service Now ITOM implementations.
• Define technical architecture across
- Discovery
- Service Mapping
- Event Management
- Cloud Discovery
- CMDB
- Provide governance and technical assurance across delivery teams.
- Design integrations between Service Now and enterprise monitoring and infrastructure tools.
- Support solution estimation, planning, and architectural approvals.
- Collaborate with stakeholders to define requirements and future-state roadmaps.
- Ensure CMDB design supports operational processes, service visibility, and reporting needs.
- Provide technical leadership and guidance to developers, administrators, and project teams.
- Support client presentations, solution reviews, and bid activities where required.
Essential Skills & Experience
- Proven experience working as a
Service Now Architect .
- Extensive hands-on experience delivering
Service Now ITOM solutions.
• Strong expertise in
- Discovery
- Service Mapping
- CMDB
- Event Management
- Cloud Discovery
- Experience integrating Service Now with enterprise monitoring and infrastructure platforms.
- Strong understanding of
ITIL and enterprise service management principles.
- Experience designing secure, scalable, and enterprise-grade Service Now solutions.
- Excellent stakeholder management and communication skills.
- Experience working within complex enterprise environments.
Desirable Skills
- Operational Intelligence / AIOps experience.
- Service Now Certified Technical Architect (CTA).
- Service Now Certified Master Architect (CMA).
- Service Now ITOM certifications.
- Service Now Certified System Administrator.
- Experience working within regulated, secure, or defence environments.
If you receive suspicious outreach claiming to be from us, please contact us via the Manpower Group website.
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ServiceNow Technical Architect in Preston employer: Experis - ManpowerGroup
Join a forward-thinking organisation that values innovation and collaboration, offering a hybrid work model that allows you to balance your professional and personal life effectively. With a strong focus on employee growth, you'll have access to mentorship opportunities and the chance to lead transformative data initiatives in a dynamic London setting. Enjoy competitive rates and the chance to make a significant impact within a complex enterprise environment, all while being part of a supportive and inclusive work culture.
