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For Companies At a Glance
- Tasks: Lead IT service delivery and manage third-party suppliers in a dynamic environment.
- Company: Top consultancy in the UK with a focus on innovation and collaboration.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Join a leading consultancy and make a real impact in IT service delivery.
- Qualifications: Strong Agile experience and proven skills in service delivery management.
- Other info: Work in a supportive team with a focus on ITIL best practices.
The predicted salary is between 43200 - 72000 £ per year.
A leading consultancy based in the United Kingdom is seeking a Service Delivery Manager with strong Agile experience to oversee a complex outsourced IT environment.
Responsibilities include:
- Managing multiple third-party suppliers
- Maintaining stakeholder relationships
- Ensuring service delivery standards are met against demanding SLAs
The role offers a hybrid work model requiring office attendance twice a week. Ideal candidates will excel in ITIL practices and have proven experience in service delivery management.
Outsourced IT Service Delivery Lead - Hybrid employer: Experis - ManpowerGroup
Contact Detail:
Experis - ManpowerGroup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outsourced IT Service Delivery Lead - Hybrid
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT and consultancy sectors. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially their approach to Agile and ITIL practices. Tailor your responses to show how your experience aligns with their needs, and don’t forget to have some questions ready to impress them!
✨Tip Number 3
Showcase your achievements! When discussing your past roles, focus on specific examples where you’ve successfully managed service delivery or improved processes. Use metrics to back up your claims – numbers speak volumes!
✨Tip Number 4
Don’t just apply anywhere; apply through our website! We’re always on the lookout for talented individuals who fit our culture. Plus, applying directly can sometimes put your application at the top of the pile!
We think you need these skills to ace Outsourced IT Service Delivery Lead - Hybrid
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your Agile experience and ITIL practices. We want to see how your skills match the role, so don’t be shy about showcasing your service delivery management successes!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Delivery Manager role. Share specific examples of how you've managed third-party suppliers and met SLAs in the past.
Showcase Your Stakeholder Management Skills: In your application, emphasise your ability to maintain strong relationships with stakeholders. We love candidates who can demonstrate effective communication and collaboration in complex environments.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Experis - ManpowerGroup
✨Know Your Agile Stuff
Make sure you brush up on your Agile methodologies before the interview. Be ready to discuss how you've applied Agile principles in past roles, especially in managing outsourced IT environments. This will show that you understand the framework and can lead teams effectively.
✨Supplier Management Insights
Prepare examples of how you've successfully managed third-party suppliers in previous positions. Think about challenges you faced and how you overcame them. This will demonstrate your ability to maintain strong relationships and ensure service delivery standards are met.
✨Stakeholder Engagement
Be ready to talk about your experience with stakeholder management. Highlight specific instances where you’ve maintained or improved relationships with stakeholders, especially in high-pressure situations. This will showcase your communication skills and ability to navigate complex environments.
✨ITIL Practices in Action
Familiarise yourself with ITIL practices and be prepared to discuss how you've implemented them in your previous roles. Share concrete examples of how these practices have led to improved service delivery and efficiency. This will underline your expertise in service delivery management.
