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- Tasks: Provide on-site IT support for hardware and software issues.
- Company: Leading IT support company in the UK with a strong reputation.
- Benefits: Professional development opportunities and exposure to diverse technologies.
- Why this job: Join a dynamic team and enhance your IT skills while helping others.
- Qualifications: CompTIA A+ certification and a full UK driving licence required.
- Other info: Great chance to work independently and grow in a fast-paced environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading IT support company in the UK seeks a proactive Desktop Support Engineer to provide on-site IT hardware and software support. This role demands excellent customer-facing skills and the ability to work independently while adhering to service level agreements and company policies.
Candidates must hold relevant certifications such as CompTIA A+ and possess a full UK driving licence. The position offers opportunities for professional development and exposure to diverse technologies and industries.
On-Site IT Engineer & Desktop Support Specialist employer: Experis - ManpowerGroup
Contact Detail:
Experis - ManpowerGroup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On-Site IT Engineer & Desktop Support Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field and let them know you're on the hunt for an On-Site IT Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or through networking events, be ready to demonstrate your technical know-how. Bring along examples of your work or even a mini portfolio to impress them.
✨Tip Number 3
Prepare for those tricky interview questions! Brush up on common IT support scenarios and how you'd handle them. Practising your responses will help you feel more confident and show that you’re the proactive Desktop Support Engineer they’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a leg up. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace On-Site IT Engineer & Desktop Support Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the job description. We want to see how your background aligns with the role of a Desktop Support Engineer, so don’t hold back on showcasing your IT support expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of your customer-facing skills and how you've successfully tackled IT challenges in the past.
Show Off Your Certifications: Don’t forget to mention your CompTIA A+ certification and any other relevant qualifications. We love seeing candidates who are committed to their professional development, so make sure these stand out in your application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our awesome team!
How to prepare for a job interview at Experis - ManpowerGroup
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around hardware and software support. Be ready to discuss your experience with specific technologies and how you've solved problems in the past. This will show that you're not just familiar with the basics but can handle real-world issues.
✨Show Off Your Customer Skills
Since this role requires excellent customer-facing skills, think of examples where you've provided outstanding support. Prepare to share stories that highlight your ability to communicate effectively and resolve conflicts. Remember, it's all about making the customer feel valued!
✨Demonstrate Independence
This position requires someone who can work independently. Be prepared to discuss times when you've taken initiative or worked autonomously to solve a problem. Highlight your ability to manage your time and prioritise tasks without constant supervision.
✨Get Familiar with Service Level Agreements
Understanding service level agreements (SLAs) is crucial for this role. Research what SLAs are and be ready to discuss how you would ensure compliance with them. Showing that you understand the importance of meeting these standards will set you apart from other candidates.
