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- Tasks: Support and maintain Citrix infrastructures while troubleshooting complex issues.
- Company: Dynamic tech firm in London with a focus on innovation.
- Benefits: Competitive day rate, potential for extension, and a collaborative work environment.
- Why this job: Join a team where your skills can shine and make a real difference.
- Qualifications: 5+ years of experience in Citrix support and strong troubleshooting skills.
- Other info: Opportunity to work in a fast-paced environment with career growth potential.
Location: London / Croydon with occasional travel to Farnborough
Duration: 3 Months with potential to extend
Day rate: £425 Umbrella Only
Minimum of 5 years UK residency required
Role Description
Accountable for the day-to-day support and running of client's Citrix estate.
Responsibilities
- Maintain and support Citrix infrastructures (CVAD 2402 LTSR and CVAD 2507 LTSR)
- Provide 3rd level support to Windows 10/11 and Windows 2016/19 and Windows 2022/25 platforms
- Experience of maintaining and implementing Hyper-V and SCVMM
- Maintain and support Citrix Netscaler hardware appliances
- Maintain and support Citrix Storefront
- Maintain and support Citrix Provisioning Server
- Good knowledge of PVS versioning and updating Citrix Images
- Good knowledge of MS SQL Server and applying SQL patches
Qualifications and Experience
- CCA certified or higher on XenApp or XenDesktop
- Working environment experience: XenApp, XenDesktop, SCCM/Manage Engine, Windows 10/11 and Server 2016 - Current
- Familiar with virtualisation platforms (Hyper-V)
- Practical experience of medium size (and larger) client server environments
- Ability to troubleshoot 3rd line support issues
- Experience of backup and change management processes
- Familiar with a working knowledge of MS Office, O365 and Visio
- Experience of and applies skills and experience to new situations
- Excellent written and oral communications skills and able to communicate at all levels, technical and non-technical
- Able to prepare and deliver management briefings
- Logical and rational approach to problems
- Able to gather and analyse information
- Good documentation skills
- Able to understand and articulate complex ideas
- Able to determine service impacts and risks
3rd Line Citrix Support in London employer: Experis - ManpowerGroup
Contact Detail:
Experis - ManpowerGroup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 3rd Line Citrix Support in London
✨Tip Number 1
Network, network, network! Reach out to your connections in the industry and let them know you're on the lookout for a 3rd Line Citrix Support role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills and knowledge of Citrix infrastructures. Be ready to discuss your experience with Windows platforms and troubleshooting 3rd line support issues. Confidence is key, so practice makes perfect!
✨Tip Number 3
Showcase your problem-solving abilities during interviews. Use real-life examples from your past experiences where you successfully tackled complex issues. This will demonstrate your logical approach and ability to articulate complex ideas clearly.
✨Tip Number 4
Don't forget to apply through our website! We want to see your application and help you land that dream job. Plus, it’s a great way to stay updated on any new opportunities that pop up in the Citrix support space.
We think you need these skills to ace 3rd Line Citrix Support in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the 3rd Line Citrix Support role. Highlight your experience with Citrix infrastructures and any relevant certifications. We want to see how your skills match what we're looking for!
Showcase Your Experience: In your application, don’t just list your past jobs. Share specific examples of how you've maintained and supported Citrix environments or resolved complex issues. This helps us see your problem-solving skills in action!
Keep It Clear and Concise: When writing your cover letter, keep it clear and to the point. We appreciate a straightforward approach that highlights your qualifications without unnecessary fluff. Remember, clarity is key!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to track your application status directly. Let’s get your journey started!
How to prepare for a job interview at Experis - ManpowerGroup
✨Know Your Citrix Stuff
Make sure you brush up on your knowledge of Citrix infrastructures, especially CVAD 2402 LTSR and CVAD 2507 LTSR. Be ready to discuss your experience with Citrix Netscaler, Storefront, and Provisioning Server, as well as how you've handled 3rd line support issues in the past.
✨Show Off Your Troubleshooting Skills
Prepare to share specific examples of how you've tackled complex problems in previous roles. Think about times when you had to troubleshoot Windows 10/11 or server platforms and be ready to explain your logical approach to resolving those issues.
✨Communicate Clearly
Since you'll need to communicate with both technical and non-technical folks, practice explaining complex ideas in simple terms. You might even want to prepare a brief management briefing to showcase your ability to articulate service impacts and risks effectively.
✨Documentation is Key
Highlight your documentation skills during the interview. Be prepared to discuss how you gather and analyse information, and how you ensure that all processes are well-documented. This will show that you understand the importance of maintaining clear records in a support role.
