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For Companies At a Glance
- Tasks: Transform business challenges into user journeys and functional requirements for identity verification.
- Company: Join a leading firm in identity verification with a focus on innovation.
- Benefits: Competitive pay, flexible working arrangements, and opportunities for professional growth.
- Why this job: Make a real impact by improving user experiences in identity verification.
- Qualifications: Strong business analysis skills in IAM and experience with user journeys.
- Other info: Dynamic role with potential for career advancement in a collaborative environment.
The predicted salary is between 42000 - 60000 £ per year.
Location: Knutsford 3 days on site
Duration: 30/09/2026
Rate: £469
Role Description
Translate business challenges into clear, validated user journeys and functional requirements for modernised identity verification. Ensure the solution lands real-world benefits for Helpdesk and end users.
Responsibilities
- Capture and refine requirements for Helpdesk and Self-Service IDV.
- Map current vs future user journeys and identify friction points.
- Document POC criteria, success measures and acceptance conditions.
- Support testing, stakeholder workshops and readiness activities.
- Ensure alignment to Strategic003.1.1 and Strategic003.1.2 outcomes.
Essential Experience
- Strong BA capability within IAM, authentication or security transformation.
- Experience writing user journeys, epics, acceptance criteria and process flows.
- Stakeholder-facing workshop and elicitation skills.
- Ability to articulate business impact and operational improvements.
Desirable Experience
- Familiarity with Onfido, Verified ID or similar IDV products.
- Agile delivery experience (Scrum/Kanban).
IDV Business Analyst in Knutsford employer: Experis - ManpowerGroup
Contact Detail:
Experis - ManpowerGroup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IDV Business Analyst in Knutsford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common questions related to IDV and business analysis. We recommend role-playing with a friend or using online resources to get comfortable articulating your experience and skills.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, be ready to discuss how you've tackled challenges in previous roles, especially around user journeys and stakeholder engagement. Real-world examples will make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace IDV Business Analyst in Knutsford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the IDV Business Analyst role. Highlight your experience in IAM, authentication, and security transformation, as well as any relevant projects you've worked on that align with the job description.
Showcase Your Skills: When writing your application, emphasise your strong BA capabilities and your experience with user journeys and acceptance criteria. Use specific examples to demonstrate how you've captured and refined requirements in the past.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to articulate your business impact and operational improvements, making it easy for us to see how you can contribute to our team.
Apply Through Our Website: We encourage you to submit your application through our website. This way, we can ensure your application is reviewed promptly and you’re considered for the role without any hiccups!
How to prepare for a job interview at Experis - ManpowerGroup
✨Know Your User Journeys
Make sure you understand how to translate business challenges into user journeys. Brush up on your experience with writing user journeys and be ready to discuss specific examples from your past work that demonstrate your ability to map current vs future user journeys.
✨Showcase Your BA Skills
Highlight your strong business analysis capabilities, especially in IAM and security transformation. Prepare to discuss how you've captured and refined requirements in previous roles, and be ready to articulate the business impact of your work.
✨Engage Stakeholders Effectively
Since stakeholder-facing skills are crucial, think about times when you've successfully led workshops or elicited information from stakeholders. Be prepared to share your approach to ensuring alignment with strategic outcomes and how you measure success.
✨Familiarity with IDV Products
If you have experience with Onfido, Verified ID, or similar IDV products, make sure to mention it! Even if you don't, do a bit of research on these tools so you can speak knowledgeably about them during the interview.
