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- Tasks: Lead UX discovery and develop user-friendly experiences for modernised IDV solutions.
- Company: Dynamic company focused on technology transformation and user experience.
- Benefits: Competitive daily rate, hybrid working, and a contract until 2026.
- Why this job: Make a real impact by enhancing user experiences in a cutting-edge tech environment.
- Qualifications: Experience in identity-centric UX and proven business change delivery.
- Other info: Opportunity to work with innovative tools like Figma and engage with diverse stakeholders.
The predicted salary is between 40000 - 60000 £ per year.
Duration: contract to run until 30/09/2026
Location: Knutsford, hybrid 3 days per week onsite
Rate: up to £506 p/d Umbrella inside IR35
Role purpose / summary
Ensure the modernised IDV solution is intuitive, adopted and operationally embraced. Align user experience with security outcomes. Own communication, training and adoption strategies.
Responsibilities
- Lead UX discovery for new IDV and SSPR journeys (Helpdesk & Self Service).
- Conduct user research, usability testing and journey optimisation.
- Develop adoption and communications plans for phased rollout.
- Translate complex identity flows into user friendly experiences.
- Support change readiness across Helpdesk and wider user base.
Essential Experience
- Identity centric UX experience (authentication, MFA, IDV, recovery journeys).
- Proven business change delivery across technology transformations.
- Experience designing accessible, low friction user journeys.
- Strong communication and stakeholder engagement capability.
Desirable Experience
- Behavioural change or service design background.
- Experience with Figma, prototyping tools, and usability testing.
All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Business Change/Transition Consultant CGEMJP00328912 in Knutsford employer: Experis - ManpowerGroup
Contact Detail:
Experis - ManpowerGroup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Change/Transition Consultant CGEMJP00328912 in Knutsford
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that Business Change/Transition Consultant gig.
✨Tip Number 2
Prepare for those interviews by practising common questions related to UX and business change. We suggest doing mock interviews with friends or using online platforms. The more comfortable you are, the better you’ll shine when it’s time to impress!
✨Tip Number 3
Showcase your skills! Create a portfolio that highlights your experience with identity-centric UX and any projects you've led. We want to see how you’ve transformed complex journeys into user-friendly experiences. Make it pop!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect directly with us. Let’s get you that role!
We think you need these skills to ace Business Change/Transition Consultant CGEMJP00328912 in Knutsford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Business Change/Transition Consultant. Highlight your identity-centric UX experience and any relevant technology transformations you've been part of. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your experience in user research and usability testing, and how you can contribute to making our IDV solution intuitive and user-friendly.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure to demonstrate your ability to engage stakeholders effectively. Whether it's through your CV or cover letter, let us know how you've successfully communicated complex ideas in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Experis - ManpowerGroup
✨Know Your UX Stuff
Make sure you brush up on your identity-centric UX experience. Be ready to discuss specific projects where you've designed user-friendly authentication and recovery journeys. Highlight how your work has improved user experiences and security outcomes.
✨Showcase Your Change Management Skills
Prepare examples of how you've successfully delivered business change during technology transformations. Talk about the strategies you used for communication and training, and how you ensured user adoption across different teams.
✨Engage with Stakeholders
Demonstrate your strong communication skills by preparing to discuss how you've engaged with stakeholders in previous roles. Think of specific instances where you’ve translated complex processes into easy-to-understand concepts for various audiences.
✨Familiarise Yourself with Tools
If you have experience with Figma or other prototyping tools, be sure to mention it! Discuss any usability testing you've conducted and how it influenced your design decisions. This will show that you're not just a theorist but someone who can practically apply their knowledge.
