Hybrid 2nd Line Support Engineer – Windows & Cloud (Gloucester)
Hybrid 2nd Line Support Engineer – Windows & Cloud (Gloucester)

Hybrid 2nd Line Support Engineer – Windows & Cloud (Gloucester)

Gloucester Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide technical support for Windows and Apple desktops while troubleshooting IT issues.
  • Company: Dynamic tech services company in Gloucester with a focus on innovation.
  • Benefits: Hybrid work model, growth opportunities, and a supportive team environment.
  • Why this job: Join a team where you can enhance your skills and advance your career.
  • Qualifications: Experience in networking, Windows Server, and cloud services required.
  • Other info: Opportunity to progress into 3rd Line or project-based roles.

The predicted salary is between 30000 - 42000 £ per year.

A technology services company in Gloucester is seeking an experienced 2nd Line Support Engineer to provide technical support. The role involves managing Windows and Apple desktops, ensuring network security, and troubleshooting various IT issues.

Candidates should have strong skills in networking, Windows Server, and cloud services. This is a hybrid position requiring two office days per week and a full driving licence.

The company offers growth opportunities into 3rd Line or project-based roles.

Hybrid 2nd Line Support Engineer – Windows & Cloud (Gloucester) employer: Experis - ManpowerGroup

Join a forward-thinking technology services company in Gloucester, where innovation meets opportunity. With a strong emphasis on employee growth, you will have the chance to advance into 3rd Line or project-based roles while enjoying a supportive hybrid work culture that values work-life balance. Our commitment to professional development and a collaborative environment makes us an excellent employer for those seeking meaningful and rewarding careers in IT.
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Contact Detail:

Experis - ManpowerGroup Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hybrid 2nd Line Support Engineer – Windows & Cloud (Gloucester)

Tip Number 1

Network, network, network! Reach out to your connections in the tech world, especially those who work in support roles. They might have insider info on job openings or even refer you directly to hiring managers.

Tip Number 2

Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss Windows Server, networking, and cloud services. We recommend setting up a mock interview with a friend to practice your responses.

Tip Number 3

Showcase your problem-solving skills during interviews. Be ready to share specific examples of how you've tackled IT issues in the past. This will demonstrate your hands-on experience and ability to think on your feet.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Hybrid 2nd Line Support Engineer – Windows & Cloud (Gloucester)

2nd Line Support
Windows Desktop Management
Apple Desktop Management
Network Security
Troubleshooting IT Issues
Networking Skills
Windows Server
Cloud Services
Driving Licence
Technical Support

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with Windows and cloud services. We want to see how your skills match the role, so don’t be shy about showcasing your technical prowess!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about tech support and how your background makes you the perfect fit for our team. Keep it engaging and relevant!

Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled IT issues in the past. We love seeing candidates who can think on their feet and troubleshoot effectively!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Experis - ManpowerGroup

Know Your Tech Inside Out

Make sure you brush up on your knowledge of Windows and Apple desktops, as well as networking fundamentals. Be ready to discuss specific troubleshooting scenarios you've encountered in the past, as this will show your practical experience.

Showcase Your Cloud Skills

Since the role involves cloud services, be prepared to talk about your experience with different cloud platforms. Highlight any projects where you’ve implemented or managed cloud solutions, as this will demonstrate your capability in this area.

Demonstrate Problem-Solving Abilities

Prepare for situational questions that test your problem-solving skills. Think of examples where you successfully resolved IT issues under pressure, and explain your thought process during those situations.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions about the company’s growth opportunities and team dynamics. This shows your interest in the role and helps you gauge if it’s the right fit for you.

Hybrid 2nd Line Support Engineer – Windows & Cloud (Gloucester)
Experis - ManpowerGroup
Location: Gloucester

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