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- Tasks: Provide on-site IT support and troubleshoot hardware and software issues.
- Company: Leading IT support company in the UK with a focus on customer service.
- Benefits: Professional development opportunities and exposure to diverse technologies.
- Why this job: Join a dynamic team and enhance your IT skills while making a difference.
- Qualifications: CompTIA A+ certification and a full UK driving licence required.
- Other info: Ideal for proactive individuals who thrive in a fast-paced environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading IT support company in the UK seeks a proactive Desktop Support Engineer to provide on-site IT hardware and software support. This role demands excellent customer-facing skills and the ability to work independently while adhering to service level agreements and company policies.
Candidates must hold relevant certifications such as CompTIA A+ and possess a full UK driving licence. The position offers opportunities for professional development and exposure to diverse technologies and industries.
On-Site IT Engineer & Desktop Support Specialist in Edinburgh employer: Experis - ManpowerGroup
Contact Detail:
Experis - ManpowerGroup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On-Site IT Engineer & Desktop Support Specialist in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field and let them know you're on the hunt for an On-Site IT Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or a casual meetup, be ready to demonstrate your technical know-how. Bring along examples of your work or even a mini portfolio to impress them.
✨Tip Number 3
Prepare for the interview like it’s the big game! Research the company and its culture, and think about how your experience aligns with their needs. Practise common interview questions, especially those related to customer service and problem-solving.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, applying directly can sometimes give you a leg up in the hiring process.
We think you need these skills to ace On-Site IT Engineer & Desktop Support Specialist in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the job description. We want to see how your background aligns with the role of a Desktop Support Engineer, so don’t hold back on showcasing your certifications like CompTIA A+!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of your customer-facing skills and how you've successfully tackled IT challenges in the past.
Show Off Your Soft Skills: While technical skills are crucial, we also value excellent communication and problem-solving abilities. Make sure to mention any experiences where you’ve demonstrated these skills, especially in customer interactions.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Experis - ManpowerGroup
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around hardware and software support. Be ready to discuss your experience with troubleshooting common issues and any relevant technologies you've worked with.
✨Show Off Your Customer Skills
Since this role requires excellent customer-facing skills, think of examples where you've successfully resolved customer issues or provided exceptional service. Practise articulating these experiences clearly and confidently.
✨Understand the Company Culture
Research the company’s values and culture. This will help you tailor your responses to show how you align with their mission and how you can contribute positively to their team.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Prepare by thinking through potential IT issues you might face on the job and how you would handle them while adhering to service level agreements.
