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- Tasks: Provide essential IT support and manage hardware logistics for a critical service team.
- Company: Join a dynamic team in Bristol focused on operational excellence.
- Benefits: Competitive pay of £18.87 per hour with a 6-month contract.
- Why this job: Make an immediate impact while ensuring smooth operations and service delivery.
- Qualifications: Active SC Clearance and experience in technical support and hardware repairs.
- Other info: Collaborative environment with opportunities to suggest improvements and enhance services.
The predicted salary is between 13 - 16 £ per hour.
Location: Bristol
Contract Type: 6-Month Fixed Term Contract (Inside IR35)
Rate: £18.87 per hour
Is your SC Clearance active and are you ready to join a critical support function immediately? We are seeking a proactive and meticulous IT Service Technician to become an integral part of our essential operational team. You will directly contribute to maintaining operational continuity and achieving high-priority service targets for a valued client.
Make an Impact: Core Contributions
- You will be empowered to own the end-to-end technical support and logistics for your assigned Hub, ensuring the entire network runs smoothly and efficiently.
- Service Level Ownership: Take full ownership of assigned support tickets (for the Hub and surrounding areas), providing timely updates and expert call management to consistently meet contractual Service Level Agreements (SLAs).
- Asset Integrity Champion: Act as the local authority for hardware stock, meticulously scanning and tracking equipment in and out. Your accuracy ensures the integrity of our entire asset inventory.
- Driving Operational Flow: Efficiently manage the secure disposal process and oversee the replenishment of remote IT lockers, directly ensuring resource availability where it matters most.
- The Technical Specialist: Triage faults and perform hands-on hardware repairs for 'in-warranty' kit, acting as the crucial interface with external vendors for parts and returns. You keep critical systems online.
- Team and Process Catalyst: You will work collaboratively, following established, essential procedures. Critically, you are encouraged to raise potential service issues or improvements directly to your Team Leader, driving forward-thinking service enhancement.
Essential Requirements
- Security Clearance: Current and Active SC (Security Check) Clearance is mandatory.
- Experience: Proven ability to manage technical logistics and hardware repairs within a fast-paced field/deskside support environment.
The Details
- Hours: Monday to Friday, 09:00 - 17:30
- Duration: 6-Month Contract
- Rate: £18.87 per hour (Inside IR35)
If you thrive on being the reliable linchpin in a critical service team and hold the required SC clearance, this is your opportunity to deliver immediate, measurable impact. Apply today and begin making a difference straight away.
Service Technician in Bristol employer: Experis - ManpowerGroup
Contact Detail:
Experis - ManpowerGroup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Technician in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in service roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common technical questions and scenarios related to service technician roles. We recommend setting up mock interviews with friends or using online platforms to get comfortable.
✨Tip Number 3
Showcase your skills! Create a portfolio or a detailed list of your past projects and achievements in IT support. This will help you stand out during interviews and demonstrate your hands-on experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Service Technician in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Technician role. Highlight your experience with technical logistics and hardware repairs, and don’t forget to mention your active SC clearance. We want to see how you can make an impact!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of how you've managed support tickets or improved service processes in the past. We love a good story!
Showcase Your Team Spirit: In your application, emphasise your ability to work collaboratively. Mention any experiences where you’ve driven service enhancements or worked closely with team members. We’re all about teamwork at StudySmarter!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Experis - ManpowerGroup
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to IT service and hardware repairs. Be ready to discuss your experience managing support tickets and how you've ensured service level agreements are met in previous roles.
✨Showcase Your Proactivity
During the interview, highlight instances where you've taken initiative to improve processes or resolve issues. Companies love candidates who can demonstrate a proactive approach, especially in critical support functions.
✨Understand the Importance of Asset Integrity
Familiarise yourself with asset management practices. Be prepared to talk about how you’ve tracked equipment and maintained inventory accuracy in past positions. This shows you understand the role's responsibilities and can contribute from day one.
✨Teamwork Makes the Dream Work
Emphasise your ability to work collaboratively within a team. Share examples of how you've communicated effectively with colleagues and raised potential service improvements. This will show that you're not just a lone wolf but a team player who can drive enhancements.
