Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide first-line technical support to over 400 employees via phone, email, or onsite.
- Company: High-profile technology company in North Bristol with a dynamic work environment.
- Benefits: Great transport links and a vibrant workplace culture.
- Why this job: Join a tech-savvy team and enhance your IT skills while making a difference.
- Qualifications: Experience in IT Service Desk, knowledge of Active Directory, MS 365, and basic networking.
- Other info: Onsite role with opportunities for growth in a fast-paced environment.
The predicted salary is between 30000 - 42000 £ per year.
A high-profile technology company in North Bristol is seeking a Service Desk Analyst to provide first-line technical support to over 400 employees. This role involves handling support queries via phone, email, or onsite, and requires previous experience in IT Service Desk settings.
Candidates should have knowledge of Active Directory, MS 365, and basic networking. The position is based onsite five days a week, offering a dynamic working environment with excellent transport links.
On-Site Service Desk Analyst – Bristol (1st/2nd Line) employer: Experis - ManpowerGroup
Contact Detail:
Experis - ManpowerGroup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On-Site Service Desk Analyst – Bristol (1st/2nd Line)
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure we can confidently discuss Active Directory, MS 365, and basic networking. Practice common support scenarios to show off our problem-solving skills!
✨Tip Number 3
Show enthusiasm during the interview! Companies love candidates who are genuinely excited about the role. Let’s express our passion for tech support and helping others.
✨Tip Number 4
Follow up after the interview with a thank-you email. It’s a simple gesture that keeps us on their radar and shows our professionalism. Plus, it’s a great chance to reiterate our interest in the position!
We think you need these skills to ace On-Site Service Desk Analyst – Bristol (1st/2nd Line)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT Service Desk settings. We want to see your knowledge of Active Directory, MS 365, and networking skills right from the get-go!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about providing top-notch support and how your previous roles have prepared you for this position.
Showcase Your Communication Skills: Since you'll be handling queries via phone and email, it's crucial to demonstrate your communication skills. Use clear and concise language in your application to reflect this.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Experis - ManpowerGroup
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Active Directory, MS 365, and basic networking. Be ready to answer technical questions or even troubleshoot a scenario on the spot. This will show that you’re not just familiar with the tools but can also apply your knowledge practically.
✨Practice Your Communication Skills
As a Service Desk Analyst, you'll be the first point of contact for support queries. Practise explaining technical issues in simple terms. You might want to role-play with a friend to get comfortable with handling different types of queries, whether they come via phone, email, or face-to-face.
✨Show Enthusiasm for the Role
Let your passion for technology and helping others shine through during the interview. Share examples of how you've successfully resolved issues in the past and express your eagerness to contribute to the team. A positive attitude can make a big difference!
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what a typical day looks like for a Service Desk Analyst. This shows that you're genuinely interested in the role and helps you assess if it's the right fit for you.
