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For Companies At a Glance
- Tasks: Lead IT service delivery and manage third-party suppliers in a dynamic environment.
- Company: Top consultancy in the UK with a focus on innovation and collaboration.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Join a leading consultancy and make an impact in IT service delivery.
- Qualifications: Strong Agile experience and proven skills in service delivery management.
- Other info: Office attendance required twice a week for team collaboration.
The predicted salary is between 42000 - 84000 £ per year.
A leading consultancy based in the United Kingdom is seeking a Service Delivery Manager with strong Agile experience to oversee a complex outsourced IT environment.
Responsibilities include:
- Managing multiple third-party suppliers
- Maintaining stakeholder relationships
- Ensuring service delivery standards are met against demanding SLAs
The role offers a hybrid work model requiring office attendance twice a week. Ideal candidates will excel in ITIL practices and have proven experience in service delivery management.
Outsourced IT Service Delivery Lead - Hybrid in Birmingham employer: Experis - ManpowerGroup
Contact Detail:
Experis - ManpowerGroup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outsourced IT Service Delivery Lead - Hybrid in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT and consultancy sectors. Attend industry events or webinars to meet potential employers and get your name out there. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially their approach to Agile and ITIL practices. Be ready to discuss how your experience aligns with their needs and how you can manage those demanding SLAs.
✨Tip Number 3
Showcase your skills! Create a portfolio or case studies that highlight your success in managing third-party suppliers and service delivery. This will give you an edge and demonstrate your hands-on experience.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, applying directly shows your enthusiasm and commitment to joining the team.
We think you need these skills to ace Outsourced IT Service Delivery Lead - Hybrid in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your Agile experience and ITIL practices. We want to see how your skills match the role, so don’t be shy about showcasing your achievements in service delivery management!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Delivery Manager role. Share specific examples of how you've managed third-party suppliers and maintained stakeholder relationships.
Showcase Your Communication Skills: In this role, communication is key! Make sure your application reflects your ability to engage with various stakeholders. Clear and concise writing will demonstrate your capability to manage complex environments effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Experis - ManpowerGroup
✨Know Your Agile Inside Out
Make sure you brush up on your Agile methodologies. Be ready to discuss how you've applied Agile principles in past roles, especially in managing outsourced IT environments. Use specific examples to demonstrate your experience and how it aligns with the company's needs.
✨Supplier Management Skills are Key
Since you'll be managing multiple third-party suppliers, prepare to talk about your experience in this area. Think of instances where you've successfully navigated challenges with suppliers or improved service delivery standards. Highlight your negotiation skills and how you maintain strong relationships.
✨Understand ITIL Practices
Familiarise yourself with ITIL practices as they are crucial for this role. Be prepared to explain how you've implemented ITIL frameworks in previous positions and how they contributed to meeting SLAs. This will show that you have the necessary knowledge to ensure service delivery excellence.
✨Embrace the Hybrid Work Model
Since the role requires office attendance twice a week, think about how you can effectively manage your time between remote and in-office work. Be ready to discuss your strategies for maintaining productivity and collaboration in a hybrid environment, as this will demonstrate your adaptability.
