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- Tasks: Support and maintain Citrix infrastructures while troubleshooting complex issues.
- Company: Dynamic tech company based in London with a focus on innovation.
- Benefits: Competitive day rate, flexible working environment, and potential for contract extension.
- Why this job: Join a cutting-edge team and enhance your skills in a fast-paced environment.
- Qualifications: CCA certified with experience in Citrix and Windows platforms.
- Other info: Opportunity to work on exciting projects with excellent career growth potential.
Location: London / Croydon with occasional travel to Farnborough
Duration: 3 Months with potential to extend
Day rate: £425 Umbrella Only
Minimum of 5 years UK residency required
Role Description
Accountable for the day-to-day support and running of client's Citrix estate.
Responsibilities
- Maintain and support Citrix infrastructures (CVAD 2402 LTSR and CVAD 2507 LTSR)
- Provide 3rd level support to Windows 10/11 and Windows 2016/19 and Windows 2022/25 platforms
- Experience of maintaining and implementing Hyper-V and SCVMM
- Maintain and support Citrix Netscaler hardware appliances
- Maintain and support Citrix Storefront
- Maintain and support Citrix Provisioning Server
- Good knowledge of PVS versioning and updating Citrix Images
- Good knowledge of MS SQL Server and applying SQL patches
Qualifications and Experience
- CCA certified or higher on XenApp or XenDesktop
- Working environment experience: XenApp, XenDesktop, SCCM/Manage Engine, Windows 10/11 and Server 2016 - Current
- Familiar with virtualisation platforms (Hyper-V)
- Practical experience of medium size (and larger) client server environments
- Ability to troubleshoot 3rd line support issues
- Experience of backup and change management processes
- Familiar with a working knowledge of MS Office, O365 and Visio
- Experience of and applies skills and experience to new situations
- Excellent written and oral communications skills and able to communicate at all levels, technical and non-technical
- Able to prepare and deliver management briefings
- Logical and rational approach to problems
- Able to gather and analyse information
- Good documentation skills
- Able to understand and articulate complex ideas
- Able to determine service impacts and risks
3rd Line Citrix Support employer: Experis - ManpowerGroup
Contact Detail:
Experis - ManpowerGroup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 3rd Line Citrix Support
✨Tip Number 1
Network like a pro! Reach out to your connections in the Citrix community or related fields. Attend meetups, webinars, or even local tech events. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your experience with Citrix infrastructures and support. This can be a great conversation starter during interviews and shows you’re proactive.
✨Tip Number 3
Prepare for those tricky interview questions! Brush up on your troubleshooting techniques and be ready to discuss specific scenarios where you’ve solved complex issues. Practice makes perfect, so get a mate to do mock interviews with you.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace 3rd Line Citrix Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Citrix infrastructures and 3rd line support. We want to see how your skills match the role, so don’t be shy about showcasing your relevant qualifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific experiences that relate to maintaining Citrix environments and troubleshooting issues.
Show Off Your Communication Skills: Since this role requires excellent written and oral communication, make sure your application reflects that. Keep your language clear and professional, and don’t forget to proofread for any typos!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Experis - ManpowerGroup
✨Know Your Citrix Stuff
Make sure you brush up on your knowledge of Citrix infrastructures, especially CVAD 2402 LTSR and CVAD 2507 LTSR. Be ready to discuss your hands-on experience with Citrix Netscaler, Storefront, and Provisioning Server. They’ll want to see that you can not only maintain but also troubleshoot these systems.
✨Show Off Your Troubleshooting Skills
Prepare to share specific examples of how you've tackled 3rd line support issues in the past. Think about the challenges you faced, the steps you took to resolve them, and the outcomes. This will demonstrate your logical approach to problem-solving and your ability to handle complex situations.
✨Communicate Clearly
Since you'll be communicating with both technical and non-technical folks, practice explaining complex ideas in simple terms. You might even want to prepare a brief management briefing on a relevant topic to showcase your communication skills during the interview.
✨Familiarise Yourself with the Environment
Get to know the tools and platforms mentioned in the job description, like Hyper-V, SCCM, and MS SQL Server. Being able to discuss your experience with these technologies will show that you're not just a fit for the role but also genuinely interested in it.
