At a Glance
- Tasks: Support workforce engagement and fulfilment for a major logistics client.
- Company: Dynamic logistics company with a focus on people and development.
- Benefits: Competitive salary, bonuses, 24+ days holiday, and private medical benefits.
- Other info: Enjoy early finishes, volunteering days, and a supportive culture.
- Why this job: Be the go-to person for associates and make a real impact in logistics.
- Qualifications: Strong people skills and experience in driving or logistics recruitment preferred.
The predicted salary is between 30000 - 40000 € per year.
Location: Fully onsite, Rugby (CV21 1HA)
Role Purpose
We are looking for a hands-on Delivery Consultant to provide daily onsite support, workforce engagement and fulfilment for a major national logistics and FMCG client. You will be the visible point of contact for both the client and the workforce, ensuring smooth day-to-day operations, strong communication and consistent delivery of KPIs and SLAs.
Key Responsibilities
- Workforce Engagement & Onsite Support
- Be the primary onsite contact for associates, maintaining strong daily visibility.
- Build trusted relationships to support engagement, welfare and retention.
- Handle attendance issues, welfare concerns and ER matters (RTWIs, investigations, grievances).
- Promote a positive safety culture.
- Fulfilment
- Support labour planning for HGV drivers, dray teams and wider operational roles.
- Deliver or support site inductions and onboarding.
- Work with the central recruitment team to maintain a strong, compliant talent pipeline.
- Identify and escalate issues affecting fulfilment (e.g., skill gaps, attendance patterns).
- Support monitoring of driver compliance (WTD, licence checks, shift patterns).
- Client Engagement & Operational Support
- Maintain strong relationships with Transport Managers and site leadership.
- Provide updates on workforce sentiment, risk areas and operational pressures.
- Escalate wellbeing and safety concerns.
- Contribute to continuous improvement and consistent service delivery.
- Administration & Reporting
- Support payroll accuracy and timely submission.
- Maintain accurate workforce and ER records.
- Produce basic MI on attendance, performance and retention.
- Ensure compliance with client processes and safety standards.
Skills & Experience
- Strong people skills with the ability to build rapport quickly.
- Confident handling sensitive conversations and resolving issues at pace.
- Highly organised with good attention to detail.
- Resilient, adaptable and effective in fast-paced operational environments.
- Experience in driving, logistics or industrial recruitment strongly desirable.
- Experience with HGV drivers or driver compliance is a significant advantage.
- Full UK driving licence required.
What's In It for You
- Competitive salary + quarterly bonuses
- 24 Day's holiday (rising to 27) + birthday off, plus option to buy more
- Private medical, dental and wellbeing benefits
- Pension with increasing contributions
- Early-finish Fridays, volunteering days & exclusive discounts
- Supportive, inclusive culture focused on development
Applicants must be based in the UK with full right to work.
Delivery & Engagement Coordinator in Rugby employer: Experis LTD
As a Delivery & Engagement Coordinator in Rugby, you'll join a dynamic team dedicated to fostering a supportive and inclusive work environment. We prioritise employee growth with opportunities for development, alongside competitive benefits such as private medical care, generous holiday allowances, and early finish Fridays. Our culture is built on strong communication and collaboration, ensuring you feel valued and engaged while making a meaningful impact in the logistics sector.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery & Engagement Coordinator in Rugby
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with them during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! Since this role is all about building relationships, think of examples from your past where you've successfully engaged with others. Be ready to share these stories in your interview.
✨Tip Number 3
Don’t just wait for the job to come to you. Reach out to current employees on LinkedIn or other platforms. Ask them about their experiences and any tips they might have. This can give you insider knowledge and make a great impression!
✨Tip Number 4
When you apply, do it through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining our team. Let’s get you started on this exciting journey!
We think you need these skills to ace Delivery & Engagement Coordinator in Rugby
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Delivery & Engagement Coordinator role. Highlight your experience in logistics and recruitment, and don’t forget to showcase those strong people skills we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific experiences that relate to workforce engagement and operational support.
Showcase Your Communication Skills:Since this role involves a lot of interaction with clients and associates, make sure your written application reflects your communication skills. Keep it clear, concise, and professional while still being personable.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at Experis LTD
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Delivery & Engagement Coordinator. Familiarise yourself with key terms like KPIs, SLAs, and workforce engagement. This will help you speak confidently about how your skills align with the role.
✨Showcase Your People Skills
Since this role involves building strong relationships, be ready to share examples of how you've successfully engaged with teams or resolved conflicts in the past. Highlight your ability to handle sensitive conversations and maintain a positive atmosphere.
✨Demonstrate Organisational Skills
Prepare to discuss how you manage multiple tasks in a fast-paced environment. Bring examples of how you've kept track of important details, like attendance records or compliance checks, to show that you're highly organised and detail-oriented.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the company's approach to workforce welfare or how they measure success in this role. This shows your genuine interest and helps you assess if the company is the right fit for you.
