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- Tasks: Coordinate and support high-quality training programmes for clients across the UK.
- Company: Join Experis Academy, part of ManpowerGroup, a leader in tech talent solutions.
- Benefits: Enjoy remote work, award-winning training, and flexible benefits like private medical insurance.
- Why this job: Make a real impact while developing your career in a supportive, collaborative environment.
- Qualifications: Strong organisational skills, excellent communication, and experience in service delivery or programme coordination.
- Other info: Opportunities for career progression and a culture that celebrates success.
The predicted salary is between 28800 - 43200 £ per year.
Remote (UK) | Travel Required | Full-time
Kickstart Your Career with Experis Academy
Want to make an impact within one of the UK's fastest-growing tech talent programmes? Join Experis Academy, part of ManpowerGroup, and help deliver high-quality reskilling and upskilling programmes for clients across the UK. This fully remote role allows you to make a difference from anywhere, ensuring programmes run smoothly, delegates feel supported, and clients receive the exceptional service Experis is known for.
As a Senior Service Executive, you'll coordinate day-to-day Academy delivery across small to medium client accounts - keeping programmes on track, maintaining accurate reporting, and creating a consistent, supportive experience for every delegate. You'll work closely with clients, training partners, and internal teams to uphold service standards and meet agreed SLAs.
Why Experis?
- Remote Working: Work from home full-time, with travel for client meetings, provider visits, or Academy events.
- Award-Winning Training: Ongoing development across service delivery, programme coordination, stakeholder management, and technology—alongside formal and informal learning to support your growth throughout your career.
- Rewards & Recognition: A supportive culture that celebrates success, with wellbeing initiatives and spontaneous perks that recognise great work.
- Career Progression: Clear growth pathways supported by mentorship and access to industry-leading resources. You can work towards progression from day one - and as part of ManpowerGroup, benefit from endless opportunities to develop your career across the UK and globally.
- Flexible Benefits Fund: Access private medical insurance, gym membership and more.
- Connected Culture & Support: Thrive in a collaborative remote environment - supported by regular team touchpoints and a community that celebrates every win.
What You'll Do
- Coordinate the day-to-day delivery of Experis Academy programmes across multiple client accounts
- Support delegates with onboarding, attendance, timesheets, queries, and pastoral check-ins
- Maintain accurate programme plans, timelines, and documentation
- Work closely with Sales, Recruitment, Compliance, HR, and Payroll to ensure aligned processes
- Liaise with training providers to facilitate smooth programme delivery and gather updates
- Produce accurate reporting for internal stakeholders
- Build strong, positive relationships with clients, partners, and delegates
Who We're Looking For
- Highly organised with excellent attention to detail
- A confident communicator who builds strong relationships with ease
- People-focused, with the ability to provide supportive, pastoral-style check-ins
- Comfortable working with systems, data, and reporting
- Process-driven, with the ability to follow established workflows and suggest improvements
- Experience in service delivery, operations, programme coordination, or administration
Ready to Take the Next Step? Apply now and discover why we believe we're better together.
Experis is part of ManpowerGroup, a global leader in workforce solutions, empowering people every day to discover their personal best. We connect over 600,000 people to meaningful work worldwide and support clients across a wide range of industries.
We are committed to creating a diverse and inclusive community where everyone can thrive. We welcome applications from all suitably qualified candidates, regardless of age, gender, ethnicity, sexual orientation, or disability. ManpowerGroup is a Disability Confident Employer and open to discussing flexible working.
Senior Services Executive in London employer: Experis LTD
Contact Detail:
Experis LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Services Executive in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even attend virtual events related to the tech industry. You never know who might have a lead on that Senior Services Executive role you’re after.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios specific to service delivery and programme coordination. We can’t stress enough how important it is to showcase your organisational skills and attention to detail!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows you’re genuinely interested in the role and the company.
✨Tip Number 4
Apply through our website for the best chance at landing that dream job! We’re always looking for passionate individuals to join us, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Senior Services Executive in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Services Executive role. Highlight your experience in service delivery and programme coordination, as these are key aspects of the job. We want to see how your skills align with what we’re looking for!
Showcase Your Communication Skills: As a confident communicator, it’s important to demonstrate this in your written application. Use clear and concise language, and don’t shy away from sharing examples of how you’ve built strong relationships in previous roles. We love seeing that people-focused approach!
Highlight Your Organisational Skills: Being highly organised is crucial for this role. In your application, mention specific tools or methods you use to keep track of tasks and deadlines. We appreciate candidates who can show us their process-driven mindset and attention to detail.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our culture and values!
How to prepare for a job interview at Experis LTD
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Senior Services Executive role. Familiarise yourself with the key responsibilities like coordinating programme delivery and maintaining accurate reporting. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Communication Skills
As a confident communicator, it’s essential to highlight your ability to build strong relationships. Prepare examples of how you've successfully interacted with clients or colleagues in the past, especially in a remote setting. This will show that you can maintain the supportive environment they value.
✨Be Process-Driven
Since the role requires a process-driven mindset, come prepared to discuss your experience with established workflows. Think of specific instances where you’ve suggested improvements or streamlined processes, as this will resonate well with their focus on service delivery and operations.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about their programmes, team culture, or growth opportunities. This not only shows your interest but also helps you gauge if the company is the right fit for you. Plus, it demonstrates your proactive approach!
