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- Tasks: Support workforce engagement and fulfilment for a major logistics client.
- Company: Join Manpower, a global leader in recruitment with an inclusive culture.
- Benefits: Competitive salary, bonuses, 24+ days holiday, and private medical benefits.
- Why this job: Be the go-to person on-site, making a real difference in people's work lives.
- Qualifications: Strong people skills and experience in driving or logistics recruitment preferred.
- Other info: Enjoy early-finish Fridays, volunteering days, and a supportive work environment.
The predicted salary is between 30000 - 40000 £ per year.
We're looking for a hands-on Delivery Consultant to provide daily onsite support, workforce engagement and fulfilment for a major national logistics and FMCG client. You'll be the visible point of contact for both the client and the workforce, ensuring smooth day-to-day operations, strong communication and consistent delivery of KPIs and SLAs.
Key Responsibilities
- Workforce Engagement & Onsite Support
- Be the primary onsite contact for associates, maintaining strong daily visibility.
- Build trusted relationships to support engagement, welfare and retention.
- Handle attendance issues, welfare concerns and ER matters (RTWIs, investigations, grievances).
- Promote a positive safety culture.
- Fulfilment
- Support labour planning for HGV drivers, dray teams and wider operational roles.
- Deliver or support site inductions and onboarding.
- Work with the central recruitment team to maintain a strong, compliant talent pipeline.
- Identify and elevate issues affecting fulfilment (e.g., skill gaps, attendance patterns).
- Support monitoring of driver compliance (WTD, licence checks, shift patterns).
- Client Engagement & Operational Support
- Maintain strong relationships with Transport Managers and site leadership.
- Provide updates on workforce sentiment, risk areas and operational pressures.
- Escalate wellbeing and safety concerns.
- Contribute to continuous improvement and consistent service delivery.
- Administration & Reporting
- Support payroll accuracy and timely submission.
- Maintain accurate workforce and ER records.
- Produce basic MI on attendance, performance and retention.
- Ensure compliance with client processes and safety standards.
Skills & Experience
- Strong people skills with the ability to build rapport quickly.
- Confident handling sensitive conversations and resolving issues at pace.
- Highly organised with good attention to detail.
- Resilient, adaptable and effective in fast-paced operational environments.
- Experience in driving, logistics or industrial recruitment strongly desirable.
- Experience with HGV drivers or driver compliance is a significant advantage.
- Full UK driving licence required.
What's In It for You
- Competitive salary + quarterly bonuses
- 24 days' holiday (rising to 27) + birthday off, plus option to buy more
- Private medical, dental and wellbeing benefits
- Pension with increasing contributions
- Early-finish Fridays, volunteering days & exclusive discounts
- Supportive, inclusive culture focused on development
About Manpower
Manpower is a global leader in contingent staffing and permanent recruitment. Recognised as one of the world's most ethical companies for the 16th time, we're committed to doing business the right way and creating an inclusive environment where everyone belongs.
Applicants must be based in the UK with full right to work.
Delivery & Engagement Coordinator employer: Experis LTD
Contact Detail:
Experis LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery & Engagement Coordinator
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! Since this role is all about building relationships, think of examples from your past where you've successfully engaged with others. Be ready to share these stories during your chat with them.
✨Tip Number 3
Don’t just sit back and wait for the interview; reach out! If you can, connect with current employees on LinkedIn. Ask them about their experiences and any tips they might have. It shows initiative and helps you get insider info.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about wanting to join the team. Let’s get you that job!
We think you need these skills to ace Delivery & Engagement Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Delivery & Engagement Coordinator role. Highlight your experience in driving, logistics, and any relevant recruitment skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've built relationships and handled sensitive conversations in the past.
Showcase Your People Skills: Since this role is all about engagement and support, make sure to highlight your strong people skills. We love candidates who can build rapport quickly and handle issues with confidence!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can't wait to hear from you!
How to prepare for a job interview at Experis LTD
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Delivery & Engagement Coordinator. Familiarise yourself with the key tasks like workforce engagement and client communication. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your People Skills
Since this role involves building strong relationships with both clients and associates, be prepared to share examples of how you've successfully engaged with people in previous roles. Highlight your ability to handle sensitive conversations and resolve issues quickly, as these are crucial for success in this position.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in real-life situations. Think about past experiences where you had to manage attendance issues or promote a positive safety culture. Practising your responses will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about the team dynamics, the challenges they face in logistics, or how they measure success in the position. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.