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For Companies At a Glance
- Tasks: Provide on-site IT support, diagnose issues, and repair equipment for various customers.
- Company: A leading technology support company in the UK with a focus on customer satisfaction.
- Benefits: Competitive salary, professional development opportunities, and exposure to diverse technologies.
- Why this job: Join a dynamic team and enhance your IT skills while making a real difference.
- Qualifications: Certifications like CompTIA A+ and Server+, plus strong customer service skills.
- Other info: Great opportunity for career growth in a fast-paced environment.
The predicted salary is between 30000 - 42000 £ per year.
A technology support company in the United Kingdom is looking for a proactive Desktop Support Engineer to provide on-site IT hardware and software support to various customers.
Responsibilities include:
- Advanced diagnostics
- Equipment repair
- Effective communication to manage service levels
The ideal candidate must possess certifications like CompTIA A+ and Server+, excellent customer skills, and the ability to work independently. The role offers exposure to diverse technologies with opportunities for professional development.
On-Site IT Engineer & Desktop Support Pro employer: Experis IT
Contact Detail:
Experis IT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On-Site IT Engineer & Desktop Support Pro
✨Tip Number 1
Network like a pro! Attend tech meetups or local IT events to connect with industry folks. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your troubleshooting successes and any projects you've worked on. This can really set you apart when chatting with potential employers.
✨Tip Number 3
Practice your interview skills! Get a mate to throw some common IT support questions your way. The more comfortable you are, the better you'll shine during the real deal.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to get noticed by us directly!
We think you need these skills to ace On-Site IT Engineer & Desktop Support Pro
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the job description. We want to see how your certifications like CompTIA A+ and Server+ make you the perfect fit for the role!
Show Off Your Communication Skills: Since effective communication is key in this role, don’t forget to showcase your customer service experience. We love candidates who can explain complex tech stuff in a way that everyone understands!
Be Proactive in Your Cover Letter: Use your cover letter to demonstrate your proactive approach. Share examples of how you've tackled challenges in previous roles, especially in IT support. We’re looking for problem solvers!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Experis IT
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around hardware and software support. Be ready to discuss your experience with diagnostics and repairs, as well as any relevant certifications like CompTIA A+ and Server+. This will show that you're not just familiar with the basics but can handle advanced issues.
✨Show Off Your Customer Skills
Since this role involves a lot of customer interaction, prepare examples of how you've effectively communicated with clients in the past. Think about times when you resolved a customer's issue or managed their expectations. This will demonstrate your ability to maintain service levels and keep customers happy.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during the interview. Practice how you would approach common IT problems or customer service challenges. This will help you articulate your thought process and problem-solving skills, which are crucial for an On-Site IT Engineer.
✨Highlight Your Independence
The job requires someone who can work independently, so be prepared to discuss instances where you've taken initiative or worked autonomously. Share specific examples that showcase your ability to manage your time and tasks effectively without constant supervision.
