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- Tasks: Support and enhance Legacy Remedy ITSM platforms while managing migrations and integrations.
- Company: Join a dynamic team in a leading tech environment.
- Benefits: Competitive daily rate, professional growth, and impactful projects.
- Other info: Exciting opportunity for career advancement in a collaborative setting.
- Why this job: Make a real difference by working on essential IT solutions.
- Qualifications: Active SC clearance and experience with Remedy ITSM platforms required.
The predicted salary is between 54000 - 60000 £ per year.
Our client is seeking a skilled Software Engineer to join their team for a six-month contract. This is an excellent opportunity to support and enhance Legacy Remedy ITSM platforms, ensuring smooth operations and successful migrations.
What you'll be doing:
- Maintain and support the existing Remedy ITSM platform, including key integrations such as E-bonding and TSO.
- Assist in migrating ITIL teams onto Remedy, reviewing current solutions to ensure BCDR tests are successful.
- Manage server group structures and CMDB data loads, including automated foundation data loads.
- Develop and troubleshoot Atrium integrator jobs and perform general system administration.
- Use Developer Studio for customisation and perform log analysis to diagnose and resolve issues.
- Document processes and facilitate knowledge transfer to ensure team continuity.
What you'll bring:
- Active SC clearance (eligible candidates will be considered).
- Experience maintaining Remedy ITSM platforms, including integrations and server structures.
- Strong troubleshooting skills, particularly with log analysis.
- Ability to support migration projects and review ITIL solutions.
- Knowledge of Atrium integrator, automated data loads, and system customisation.
- Excellent documentation and knowledge-sharing skills.
This role offers a competitive daily rate and the chance to work with a dynamic team on impactful projects. If you meet the criteria and are ready for your next challenge, we'd love to hear from you.
Software Engineering Specialist in London employer: Experis IT
Contact Detail:
Experis IT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Software Engineering Specialist in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage on platforms like LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your experience with Remedy ITSM platforms. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your skills and values. Use our website to find roles that match your expertise in software engineering and make sure to tailor your approach for each application.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the role and gives you another chance to highlight your relevant skills.
We think you need these skills to ace Software Engineering Specialist in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Remedy ITSM platforms and any relevant integrations. We want to see how your skills match the job description, so don’t be shy about showcasing your troubleshooting abilities and migration project experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your active SC clearance and how your past experiences align with the responsibilities listed in the job description. Let us know what excites you about working with our team!
Showcase Your Documentation Skills: Since excellent documentation is key for this role, consider including examples of your past work or processes you've documented. We love seeing how you facilitate knowledge transfer and ensure team continuity, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at Experis IT
✨Know Your Stuff
Make sure you brush up on your knowledge of Remedy ITSM platforms and integrations. Be ready to discuss your experience with server structures and automated data loads, as these are key aspects of the role.
✨Show Off Your Troubleshooting Skills
Prepare to share specific examples of how you've tackled troubleshooting challenges in the past. Highlight your log analysis skills and any successful migrations you've been a part of to demonstrate your problem-solving abilities.
✨Document Like a Pro
Since documentation is crucial for this role, think about how you've documented processes in previous jobs. Be ready to explain your approach to knowledge transfer and how it has benefited your team.
✨Ask Insightful Questions
Come prepared with questions that show your interest in the team and projects. Inquire about the current challenges they face with the Remedy platform or how they envision the migration process, which will demonstrate your proactive mindset.