At a Glance
- Tasks: Support and enhance critical investment applications while driving operational excellence.
- Company: Join a leading investment technology team with a collaborative culture.
- Benefits: Enjoy hybrid working, competitive salary, and a supportive team environment.
- Other info: Opportunities for continuous improvement and career growth in a highly regarded environment.
- Why this job: Make a real impact on business-critical applications in a dynamic tech setting.
- Qualifications: Experience in application support, strong troubleshooting skills, and SQL knowledge required.
The predicted salary is between 54000 - 66000 £ per year.
Job Description
- Application Engineer - Wealth Management
- Location: London (Hybrid Working - 50% Office Based)
Type: Permanent, Full-Time - Join a Team Supporting Critical Investment Technology
We are seeking an experienced and technically strong Application Engineer to join a specialist technology team responsible for supporting and enhancing a portfolio of business-critical investment applications.
This is a hands-on role supporting front and Back Office systems that are central to daily operations.
The successful candidate will play a key role in maintaining service stability, driving operational excellence, supporting technology change, and ensuring highly resilient and reliable platforms.
The role combines technical troubleshooting, stakeholder engagement, supplier management, and continuous service improvement.
The Opportunity
You'll join a collaborative team responsible for the operational support, maintenance, enhancement, and continuous improvement of critical business applications.
Working closely with business stakeholders, technology teams, and third-party vendors, you'll help ensure services remain available, performant, secure, and fit for purpose while contributing to strategic projects and platform improvements.
Key Responsibilities
- Service & Operational Support
- Support and maintain business-critical applications across production environments.
- Investigate, diagnose, and resolve incidents and service issues.
- Perform monitoring, health checks, and operational support activities.
- Ensure application availability, performance, and stability.
- Act as an escalation point for complex technical issues.
- Incident, Problem & Change Management
- Perform detailed troubleshooting and root cause analysis.
- Drive problem management activities and identify opportunities to reduce recurring incidents.
- Support change, release, and deployment activities.
- Contribute to major incident reviews and resilience initiatives.
- Continuous Improvement & Engineering
- Identify and implement opportunities for automation.
- Improve monitoring, alerting, and operational tooling.
- Support application enhancements, upgrades, migrations, and service transitions.
- Deliver improvements that enhance reliability, efficiency, and user experience.
- Stakeholder & Supplier Management
- Work closely with business users, technology teams, and external vendors.
- Translate technical issues into clear, understandable business language.
- Build trusted relationships with stakeholders at all levels.
- Track supplier performance and coordinate issue resolution where required.
What We're Looking For
Essential Experience
- Strong application support or application engineering experience within financial services or another complex, highly regulated environment.
- Experience supporting business-critical applications in production.
- Excellent troubleshooting, diagnostic, and root cause analysis skills.
- Strong understanding of Incident, Problem, Change, and Release Management practices.
- Experience working with third-party vendors and technology suppliers.
- Advanced SQL and data analysis skills.
- Experience supporting integrations, interfaces, and batch processing.
- Strong communication skills with the ability to work effectively with both technical and non-technical stakeholders.
- A proactive mindset focused on service improvement, automation, and operational resilience.
Desirable Experience
- Experience supporting investment management, wealth management, trading, or financial platforms.
- ITIL certification or strong ITIL working knowledge.
- Experience with monitoring and observability tools.
- Scripting or automation experience.
- Knowledge of operational resilience, disaster recovery, and security controls.
- Experience contributing to platform upgrades, migrations, and technology transformation initiatives.
About You
You'll be someone who
- Enjoys solving complex technical problems.
- Takes ownership and sees issues through to resolution.
- Thrives in environments where reliability and service quality are critical.
- Builds strong relationships and communicates effectively with stakeholders.
- Looks beyond day-to-day support to identify opportunities for improvement.
- Is passionate about delivering stable, resilient, and efficient technology services.
- What's on Offer
- A key role within a highly regarded investment technology environment.
- Exposure to business-critical applications and strategic technology initiatives.
- Opportunities to influence service improvements and engineering best practice.
- A collaborative and supportive team culture.
- Hybrid working with 50% of your time spent in the London office.
- Competitive salary and benefits package.
If you're an experienced Application Support Engineer, Production Support Engineer, Technical Application Specialist, or Application Engineer looking to take ownership of critical platforms within a sophisticated technology environment, we'd love to hear from you.
If you receive suspicious outreach claiming to be from us, please contact us via the Manpower Group website.
Lead Applications Support in London employer: Experis It
As a Cloud Security Engineer at our Knutsford location, you will join a dynamic and innovative team dedicated to driving secure digital transformation. We offer a hybrid work model that promotes work-life balance, alongside competitive rates and opportunities for professional growth in a supportive environment. Our culture fosters collaboration and continuous improvement, ensuring that you can thrive while making a meaningful impact on our cloud security capabilities.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Applications Support in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Experis It or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Experis It.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Experis It.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Experis It that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Lead Applications Support in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Experis It.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Experis It and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Experis It
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Experis It uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
