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- Tasks: Lead the charge in shaping a modern workplace and enhance colleague tech experiences.
- Company: Join a leading health and welfare organisation with over 200,000 customers across Europe.
- Benefits: Enjoy a competitive salary, pension, healthcare, and exceptional benefits.
- Why this job: Be the technical authority and make a real impact on end-user environments.
- Qualifications: Strong 3rd Line Engineering experience and expertise in modern management tools.
- Other info: Dynamic hybrid role with opportunities for mentoring and career growth.
The predicted salary is between 50000 - 55000 £ per year.
Permanent - Staffordshire/Derbyshire/East Midlands - Hybrid Role
£50,000 to £55,000pa + Pension, Healthcare & Exceptional Benefits
Are you ready to take ownership of a Microsoft Modern Workplace, fast-evolving end-user environment? With over 200,000+ customers across the UK and Europe, this leading health and welfare organisation is expanding and they’re looking for a Lead End-User Engineer to drive excellence, shape modern workplace standards, and elevate the colleague technology experience.
The Opportunity:
As the Lead End-User Engineer, you’ll be the technical authority for everything device, identity, and endpoint related. You will define engineering standards across Windows, macOS, iOS, and Android, ensuring all end-user platforms are secure, reliable, and optimised for a seamless colleague experience.
You will have a forte with Builds & Configs, Initiating Policy & Compliance for the roll-out of Remote/Handheld Devices and Deployment Automation using Intune, Autopilot, JAMF, and MDM. Proven ability in Application Packaging and deployment (Win32/MSIX, PKG, APK) and you will champion modern management, set the direction for endpoint engineering, and act as the go-to escalation point for complex issues while helping shape the organisation's future workplace strategy.
What You’ll Bring:
- Strong 3rd Line Engineering experience across Windows services
- Hands-on expertise with Intune, Autopilot, Azure AD, ENTRA ID, JAMF, and MDM platforms, macOS, Android, iOS, laptops, and remote devices.
- Proven ability in Application Packaging and deployment (Win32/MSIX, PKG, APK).
- Proven experience with Builds & Configs, Initiating Policy & Compliance for the roll-out of Remote/Handheld Devices.
- Advanced troubleshooting across device, identity, and network layers.
- Excellent documentation, communication, and stakeholder engagement skills.
What You’ll Own (Key Deliverables):
- Engineering Leadership: Own and drive builds, configuration, and deployment automation using Intune, Autopilot, JAMF, and MDM. Set and maintain engineering standards across all platforms. Lead application packaging and manage deployments across all device ecosystems. Ensure modern, secure, and consistent endpoint experiences for all users.
- Technical Authority: Act as the senior escalation point for 2nd & 3rd Line teams. Provide leadership during Major Incident scenarios. Lead technical investigations, RCA, and long-term remediation initiatives.
Your Core Mission (Key Objectives):
- Security, Compliance & Assurance: Govern and optimise device compliance policies and configuration profiles. Ensure secure, seamless device enrolment. Collaborate with Cyber teams to support Conditional Access, vulnerability remediation, and alignment with CE+, DSPT, ISO 27001, and similar frameworks. Maintain audit-ready documentation for all builds and policy changes.
- Knowledge Sharing & Capability Building: Produce high-quality runbooks and documentation for 1st Line teams. Mentor and guide engineering colleagues to build a collaborative, proactive technical culture. Support onboarding and skill-development of new team members.
Desirable Skills:
- Scripting/automation experience (PowerShell, Bash, etc.)
- Exposure to hybrid environments and modern provisioning.
- Knowledge of CE+, DSPT, ISO 27001, and similar governance frameworks.
Ready to Take the Lead? Call Experis IT today.
Lead End-User Engineer - MS Modern Workplace - Staffordshire employer: Experis IT
Contact Detail:
Experis IT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead End-User Engineer - MS Modern Workplace - Staffordshire
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend meetups, webinars, or even local tech events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements. This is a great way to demonstrate your expertise in areas like Intune, Autopilot, and application packaging to potential employers.
✨Tip Number 3
Prepare for interviews by practising common technical questions related to end-user engineering. Brush up on your troubleshooting skills and be ready to discuss how you've tackled complex issues in the past. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way.
We think you need these skills to ace Lead End-User Engineer - MS Modern Workplace - Staffordshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Lead End-User Engineer role. Highlight your expertise with Intune, Autopilot, and application packaging to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about the Microsoft Modern Workplace. Share specific examples of how you've driven excellence in previous roles to grab our attention.
Showcase Your Technical Skills: Don’t hold back on showcasing your technical prowess! Detail your experience with builds, configurations, and troubleshooting across various platforms to demonstrate your capability as a technical authority.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Experis IT
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Modern Workplace technologies, especially Intune, Autopilot, and JAMF. Be prepared to discuss your hands-on experience with these tools and how you've used them to drive excellence in end-user environments.
✨Showcase Your Leadership Skills
As a Lead End-User Engineer, you'll need to demonstrate your ability to lead teams and manage complex issues. Think of examples where you've taken charge during major incidents or led technical investigations, and be ready to share these stories during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that put you in real-world situations, like troubleshooting a device compliance issue or optimising endpoint experiences. Practise articulating your thought process and the steps you would take to resolve such challenges.
✨Highlight Your Documentation Skills
Since excellent documentation is key for this role, be ready to discuss how you've created runbooks or maintained audit-ready documentation in previous positions. Share specific examples that showcase your attention to detail and communication skills.