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- Tasks: Join us as a Dynamics 365 CRM Developer to create and customise a cutting-edge CRM system.
- Company: Be part of a dynamic team in London, delivering innovative cloud solutions.
- Benefits: Enjoy a collaborative work environment with opportunities for knowledge transfer and skill development.
- Why this job: Make an impact by enhancing business processes while working closely with a supportive internal team.
- Qualifications: SC clearance is essential; experience with Dynamics 365 CRM implementations and strong communication skills required.
- Other info: This role is onsite five days a week, perfect for those who thrive in a hands-on environment.
The predicted salary is between 48000 - 72000 £ per year.
Job Description
Job title: Dynamics 365 CRM Developer
Contract: 20 days
Location: London (Onsite X5 per week)
Overview
We are seeking a skilled SC cleared Dynamics 365 CRM Developer to deliver a new CRM system which will be a new Dynamics cloud service. This includes system and environment configuration, customisation, and integration. The successful candidate will work from a defined set of requirements and use cases to deliver a fully functional solution that supports contact and interaction management, integrates with Outlook and SharePoint, and enforces robust security and access controls. They will work closely with a member of our internal team providing guidance and knowledge transfer throughout the project to ensure they can maintain and enhance the system post-implementation.
Key Responsibilities
- Delivering all aspects of a Dynamics 365 CRM implementation on a greenfield location.
- Translate business requirements into the required configuration, customisation and overall layout of Dynamics to turn an out-of-the-box set of generic components into a customised business tool.
- Customise objects, forms and general layout as required to deliver to the requirements.
- Set up and manage contact records, interaction tracking, and Outlook email integration.
- Design and implement security roles, business units, and access controls to ensure appropriate data visibility across teams.
- Work collaboratively with an internal team member, providing coaching, documentation, and hands-on knowledge transfer to build internal capability.
- Develop workflows, dashboards, and reports to support stakeholder engagement and operational insight.
- Ensure the system is maintainable and adaptable for future enhancements by the internal team.
Essential Skills & Experience
- Demonstrable experience delivering full life cycle Dynamics 365 CRM implementations.
- Strong knowledge of Dynamics 365 Sales, Customer Service, and Power Platform (Power Apps, Power Automate).
- Experience integrating Dynamics 365 with Outlook/Exchange for email tracking and activity logging.
- In-depth understanding of the Dynamics 365 security model, including:
o Role-based access control
o Business unit hierarchies
o Team and user-level permissions
o Field-level security
- Ability to explain technical concepts clearly and support knowledge transfer to nonexpert users.
- Familiarity with Dataverse, data modelling, and entity relationships.
- Strong interpersonal and communication skills, with a collaborative and supportive working style.
- Familiarity with Microsoft Entra ID and Microsoft 365 security integration.
- Ability to plan and schedule the full deliverable requirement and track progress against that plan.
- Experience in setting up associated project products such as development and production environments and advise on release and change control.
- Ability to produce clear, comprehensive documentation of the system's configuration and customisations to support internal maintenance and future development.
- SC clearance is essential
Dynamics 365 CRM Developer employer: Experis IT
Contact Detail:
Experis IT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dynamics 365 CRM Developer
✨Tip Number 1
Make sure you brush up on your Dynamics 365 CRM skills, especially in customisation and integration. Familiarity with the specific features mentioned in the job description, like Outlook and SharePoint integration, will give you a significant edge.
✨Tip Number 2
Network with professionals who are already working in Dynamics 365 roles. Engaging with them on platforms like LinkedIn can provide insights into the role and may even lead to referrals, which can be incredibly beneficial.
✨Tip Number 3
Prepare to discuss your experience with full life cycle Dynamics 365 implementations in detail. Be ready to share specific examples of how you've customised systems and managed security roles, as this will demonstrate your hands-on expertise.
✨Tip Number 4
Since SC clearance is essential for this role, ensure you have all necessary documentation ready. If you already hold SC clearance, highlight this in your discussions, as it can set you apart from other candidates.
We think you need these skills to ace Dynamics 365 CRM Developer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Dynamics 365 CRM implementations, especially any relevant projects you've worked on. Use specific examples that demonstrate your skills in customisation, integration, and security management.
Craft a Strong Cover Letter: In your cover letter, explain why you're the perfect fit for this role. Mention your SC clearance and how your previous experiences align with the key responsibilities outlined in the job description. Be sure to express your enthusiasm for working collaboratively with internal teams.
Showcase Relevant Skills: When writing your application, emphasise your knowledge of Dynamics 365 Sales, Customer Service, and Power Platform. Highlight your understanding of security models and your ability to communicate technical concepts clearly to non-expert users.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role that involves system configuration and documentation.
How to prepare for a job interview at Experis IT
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with Dynamics 365 CRM implementations in detail. Highlight specific projects where you customised and configured the system, and be ready to explain how you integrated it with Outlook and SharePoint.
✨Demonstrate Your Problem-Solving Skills
Expect to face scenario-based questions that assess your ability to translate business requirements into technical solutions. Use examples from your past work to illustrate how you approached challenges and delivered effective outcomes.
✨Communicate Clearly and Collaboratively
Since the role involves working closely with an internal team member, emphasise your interpersonal skills. Be ready to discuss how you have provided knowledge transfer and support to non-expert users in previous roles.
✨Prepare for Security and Compliance Questions
Given the importance of security in this role, brush up on your understanding of the Dynamics 365 security model. Be prepared to explain concepts like role-based access control and field-level security, as well as how you ensure data visibility across teams.
