Commercial Capability Development Lead
Commercial Capability Development Lead

Commercial Capability Development Lead

Full-Time 60000 - 80000 £ / year (est.) No home office possible
Experis IT

At a Glance

  • Tasks: Lead exciting projects to enhance commercial capabilities and drive impactful learning experiences.
  • Company: Dynamic organisation focused on developing high-performance cultures.
  • Benefits: Competitive pay, professional growth opportunities, and a collaborative work environment.
  • Why this job: Make a real difference by shaping the future of commercial training and development.
  • Qualifications: Experience in learning design and strong coaching skills required.
  • Other info: Opportunity to work closely with senior stakeholders and influence business outcomes.

The predicted salary is between 60000 - 80000 £ per year.

This job description provides an overview of the key responsibilities, critical projects and requirements for the role but is not exhaustive. Duties and accountabilities may evolve to reflect business needs and priorities.

Purpose of the Role

This role is pivotal in executing key projects within the capability agenda for our commercial FF organisation. Acting as a strategic partner to senior stakeholders, you will translate business priorities into a robust learning journey that closes skill gaps, drives behavioural change, and delivers measurable impact. You bring deep expertise in learning design and adult development principles, combined with strong coaching skills and the ability to influence at senior levels. You understand the 70-20-10 framework and apply it creatively to embed learning in the flow of work. You are passionate about building a high-performance culture and can demonstrate ROI through data-driven insights.

Key Accountabilities/Projects

  • Field Force Acceleration Programme (Commercial) - Build & Execute
    • Own the end-to-end delivery of the Field Force Acceleration Programme and translate business priorities into practical, field-ready learning interventions.
    • Work closely with Field Leaders and Commercial Development Managers to ensure:
    • Clear role expectations
    • Consistent coaching standards
  • Support preparation, delivery and follow-up of FF acceleration activity (including Starter to Expert capability support plan from May 2026)
  • Field Manager Upskilling
    • Aligned to Project DRIVE (long-term, consolidated approach and vision we are implementing within our sales team).
    • Design and deliver manager upskilling interventions explicitly linked to project DRIVE and our new steps of a call process.
    • Delivery across face-to-face and virtual channels.
    • Strengthen:
    • Call quality
    • In-role coaching capability of our managers
    • Consistent application of DRIVE in field activity
  • Alongside SMEs, create a (functional) manager onboarding program and execute with the new starter population.
  • Field-Led, Insight-Driven Delivery
    • Spend time in the field to ensure solutions are grounded in real commercial challenges and use insight from:
    • Field observations
    • Stakeholder/Field Coach feedback
    • Capability gaps
    • Performance data
  • Adapt and refine interventions quickly based on feedback and impact
  • BAU & Capability Support
    • Provide targeted BAU support to protect delivery of key in-year capability priorities
    • Work collaboratively with existing Commercial Capability Development Managers
    • Maintain alignment to existing frameworks, standards and PMI governance
  • Key Requirements

    • CIPD Level 5+ or degree equivalent with proven experience in L&D strategy, design, and delivery at scale.
    • Commercial experience or background preferred.
    • Advanced knowledge of instructional design principles and coaching methodologies.
    • Expertise in end-to-end capability building for commercial and field organisations, preference for this to be functional (commercial/sales).
    • Confident in engaging audiences large or small through facilitating learning content (face to face and online).
    • Strong stakeholder management and influencing skills at senior levels.
    • Demonstrated ability to link learning outcomes to business performance and ROI.
    • Self-starter with strategic thinking and strong attention to detail.

    Commercial Capability Development Lead employer: Experis IT

    As a Commercial Capability Development Lead at our Hammersmith office, you will thrive in a dynamic work culture that prioritises employee growth and development. We offer a collaborative environment where your expertise in learning design and coaching will directly impact our high-performance culture, supported by data-driven insights. With opportunities for field engagement and strategic partnerships with senior stakeholders, you will play a crucial role in shaping the future of our commercial organisation while enjoying the benefits of a supportive and innovative workplace.
    Experis IT

    Contact Detail:

    Experis IT Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Commercial Capability Development Lead

    ✨Tip Number 1

    Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

    ✨Tip Number 2

    Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.

    ✨Tip Number 3

    Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on articulating your experiences and how they relate to the role of Commercial Capability Development Lead.

    ✨Tip Number 4

    Don’t forget to follow up after interviews! A simple thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.

    We think you need these skills to ace Commercial Capability Development Lead

    Learning Design
    Adult Development Principles
    Coaching Skills
    Stakeholder Management
    Influencing Skills
    70-20-10 Framework
    Data-Driven Insights
    Field Force Acceleration Programme Delivery
    Instructional Design Principles
    Commercial Capability Building
    Performance Data Analysis
    Strategic Thinking
    Attention to Detail
    Facilitation Skills

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV speaks directly to the role of Commercial Capability Development Lead. Highlight your experience in learning design and adult development principles, and don’t forget to mention any relevant projects you've led that align with our capability agenda.

    Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain how your skills and experiences make you the perfect fit for this role. Be sure to mention your understanding of the 70-20-10 framework and how you’ve applied it in previous roles.

    Showcase Your Impact: We love data-driven insights! When detailing your past experiences, include specific examples of how your work has led to measurable impacts. This could be anything from improved training outcomes to enhanced team performance.

    Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter team!

    How to prepare for a job interview at Experis IT

    ✨Know Your Learning Design Principles

    Make sure you brush up on your knowledge of instructional design principles and adult development. Be ready to discuss how you've applied these in previous roles, especially in commercial settings. This will show that you understand the core of what the role entails.

    ✨Demonstrate Your Coaching Skills

    Prepare examples of how you've successfully coached others, particularly in a sales or commercial environment. Highlight specific instances where your coaching led to measurable improvements in performance. This will help you stand out as someone who can influence at senior levels.

    ✨Familiarise Yourself with the 70-20-10 Framework

    Since this role involves embedding learning in the flow of work, be ready to explain how you would creatively apply the 70-20-10 framework. Think of practical examples from your past experiences that illustrate your understanding and application of this model.

    ✨Showcase Your Data-Driven Insights

    Be prepared to discuss how you've used data to drive decisions and demonstrate ROI in your previous projects. Bring along any relevant metrics or case studies that showcase your ability to link learning outcomes to business performance. This will highlight your strategic thinking and attention to detail.

    Commercial Capability Development Lead
    Experis IT

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